The CMS Service Desk introduce techniques for improving customer service

The cloud provides companies with the opportunity to increase processing power when it is needed.

Two types of cloud computing - software as a service (SaaS) and infrastructure as a service (IaaS)

Shifting to the cloud brings a new way of thinking to budgets

Traditional IT models are taking a backseat to the cloud when it comes to new technology investments.

An appraisal of when, and when not to, take on infrastructure services models

Paul Maritz, VMWare president and CEO outlines his vision on ROI and metrics

VMware is looking to position itself at the top of the enterprise solution options with a range of products

VMware's new CloudFoundry platform emerged last week, marking a new alternative to the existing OpenStack standard. What's really going on here and what does it mean to your cloud migration plans?