CMS Group Partner with Backup Systems!

Why Partner

CMS Group have a very robust Data Center / Cloud offering for full Disaster Recovery and Backup Protection of your Systems and Data.  Finding a backup solution that provides a complete backup answer to both physical and virtual environments has been challenging, however in partnering with Backup Systems we have found a fully managed backup solution that provides this functionality plus many more advantageous features, such as remotely backing up your mobile users, and managing and ensuring that your backups are working.

CMS Group partnered with Backup Systems to essentially offer reliable, cost-effective, enterprise level data protection via managed, centralised, disk / cloud based backups and Disaster Recovery.

How We Work

Firstly, we work with you to get an understanding of your data, your network and the backup requirement.

CMS aim to understand the business requirements, MTR (Mean Time To Recovery), how critical your applications are and what the reality is of an outage of all/some of your applications.  We then design, implement, monitor, support and upgrade the system as required and based on our expertise we will design a system that meets your needs and allows for any expansion plans you may have.

Case Studies

Backup Systems work with City Councils, Local Authorities and many Public and Private sector organisations across Europe to whom they offer a reliable, cost-effective fully managed platform.

The managed backup service is currently being used successfully by many large enterprises in the UK, reference sites are available on request.  For larger companies who have in house servers, an enterprise class server backup is vital to business continuity.

Find Out More

To find out more about CMS Group and Backup Systems Partnership, just get straight back in touch today – darcy.coop@cms-group.net

CMS Group Lands Contract Success with Kirk Scaffolding!

Who Are Kirk Scaffolding?

Kirk Scaffolding is a leading scaffolding contractor operating throughout the North of England with over 50 years of industry experience. As a family run business in its 3rd generation, Kirk Scaffolding has become renowned for supplying a quality tailored service, at a competitive price.

Jeremy Kirk, Director at Kirk Scaffolding:

“Having realised our IT System was no longer fit for purpose as our Business grew, we spoke to several Companies about replacing it. We were sufficiently impressed with the CMS Group to place our order with them.

The work was carried out at the agreed time and within the agreed time framework which was vital to our on going business. All work was carried out in a professional manner and we are more than happy to recommend CMS Group to anyone looking to upgrade or replace their IT Systems.”

 

Why CMS Group Partnership?

CMS Group have offices in London and Manchester with a Head Office based in Blackburn, which is local to Kirk Scaffolding.

Kirk Scaffolding were looking re-design their IT Environment due to an aging infrastructure which wasn’t meeting the growing needs of their company. CMS Group spent time to understand Kirk Scaffolding’s route business issues, the direction they wish to grow in, and how this may affect their IT and end users. By spending more time initially understanding their business CMS set a direction and strategic plan so that their IT could become cost effective and proactive, instead of a reactive fix which generally results in further issues over time.

 

CMS Group Provides…

CMS Group has recently completed Kirk Scaffolding’s IT Infrastructure refresh within the stringent budget and timescales initially presented in the project plan. The project was a great success and was completed without any unplanned downtime, because of this Kirk Scaffolding management had the confidence to engage with CMS as their IT Partner having now signed a complete support contact with CMS Group.

CMS Group act as Kirk Scaffolding’s IT Department and therefore are the single contact for any IT related issues. CMS work with Kirk Scaffolding to regularly review their IT strategy and ensure that it’s always aligned with the direction of the business, so as technology’s advances and their business changes their IT strategy will too.

 

CMS Group Lands Contract Success with QHotels!

Who Are QHotels?

QHotels have 27 beautiful 4 & 5 star Hotels, Conference Venues and Resorts throughout the UK, having been named AA Hotel Group of the Year 2014-15 and the No.1 UK Hotel Chain from Which?


David Kelly, IT Director at QHotels:

… I thought I should drop you a line to say how impressed I am with the team of engineers that are assisting us with the roll out … without a shadow of a doubt, had we engaged ‘standard’ engineers we would have struggled to complete this project within the time constraints put upon us … As a company you have obviously decided that recruitment based on a ‘can do’ attitude is as important as the IT skills of a particular engineer and for this you should be commended …


Why CMS Group Partnership?

CMS Group were selected to help QHotels manage their rapidly growing IT requirements for a selected number of Hotels within the group. As QHotels already have a technically strong team of Engineers, CMS Group were able to embrace their team and establish a close working relationship to ensure that all resource is managed to its full potential. By enabling QHotels Engineers to focus on designated jobs without disturbance, CMS Group’s Service Desk became the single point of contact and ownership, for all issues including 3rd parties. This enabled management to focus on the bigger picture having confidence that CMS facilitates IT to help drive the business forward.


CMS Group Provides…

CMS Group provide a Service Desk to a selected number of Hotels within the Group, providing support seven days per week, 06:00 – 22:00. This enables a single point of contact for all IT jobs from remote support, to engineers on site and all 3rd party application communications. However QHotels on site Engineers act as an on-site resource, this means that CMS picks up, logs and remotely fix the majority of calls, but when an on-site engineer is required, CMS liaise with QHotels on-site Engineers to provide seamless communication and fix. A portal is provided allowing both parties full visibility of the job lifecycle, delivering peace of mind so that no job is lost in transition.

CMS Group manages QHotels 3rd party application communications (Micros, etc.). As CMS Group have over 20 year’s experience in providing specialised IT support to the hospitality industry, CMS have formed extensive relationships with the major application vendors ensuring there are no gaps in Service Levels or Knowledge in supporting these.

CMS Group provide complete statistics on support, accessible anytime via a web portal such as:

  • Average time to answer
  • Average time to fix
  • Route cause analysis
  • 3rd Party Performance against their Contractual SLA’s

 

Q2Q1

CMS Webinar: VDI Comparison

WEBINAR DATE: 24th OCTOBER 2014, 11am – 12pm

Join us for our interactive Webinar where Alex Thomson, Head of Professional Services at CMS reviews the 4 leading VDI technologies (Citrix, Microsoft, VMware & Redhat) and demonstrates how they have performed in our in-house assessment. If you are currently reviewing one of these VDI technologies this is a MUST attend webinar to see how it scored in our tests.

It is well documented that there are a number of key benefits to deploying a Virtual Desktop Infrastructure but there can also be many potential pitfalls when selecting the correct VDI Solution to best meet the needs of your business. There are so many variables and considerations it can be difficult to know where to start.

CMS are contacted regularly to provide advice and guidance around how best to go about addressing these issues. We have taken this a step further and performed our own in-house review and test of the key offerings and see how they address ‘Real World Scenarios’.

Key Points Covered during the Webinar Session:

  • Intro to main VDI Market Players
  • Key Drivers for deploying VDI
  • Review of each of the VDI solution architectures
  • Testing Criteria
  • Thin Client Performance across each technology
  • Total Cost of Ownership (TCO) for each Technology
  • SWOT Analysis
  • Summary on how each solution performed and final results from the tests

8 Great Webinars

We have hand picked what we believe to be the best, most relevant technology vendor webinars which our partners have run that you may find useful to view. If you are interested in other areas please email sales@cms-group.net and we will do our best to locate the relevant webinars. Alternatively, we can arrange a more detailed/personal discussion with our technical consultants should you wish. Read more

CISCO Meraki – Marshalls Park School Customer Case Study (wireless)

CMS Group are committed to working with best of breed vendors and informing our client base on the latest technologies and success of our partners. One such success has been that of Cisco Meraki and Marshalls Park School, of which we would like to invite you to a customer led webinar where the ICT Manager, Ricky Tomlins, talks and demonstrates live the value Marshall Park School have gained through this deployment.
Read more

CMS Groups Outstanding Service Desk Customer Satisfaction at over 99%

At CMS Group, we are constantly focused on providing the highest quality of support and service. We are always looking for areas to improve and use an impartial 3rd party to conduct random sampling feedback calls to our Service Desk customers. Today we are both excited and proud to release a snapshot from the past 4 years which outlines our customer satisfaction reports of our Service Desk. Read more

CMS Makeover

CMS Group will be celebrating its 25 anniversary next year. Over the past 24 years in business we have never been more proud of our colleagues who not only work to maintain great relationships with our customers, but also have genuinely impressive technical capabilities.

Although we have an unquestionably talented workforce, we couldn’t help but realise that from looking outside in, our website did look rather outdated. So in a mission to prepare ourselves for our 25th anniversary we set out to make sure that CMS Group dresses to impress! We needed a face lift that represented the capabilities of CMS Group. Read more

CMS Group lauds contract success

Cloud computing specialist CMS Group is celebrating a record quarter for new business after winning contracts worth more than £1m.

The wins include a contract with asset valuation and recovery group Winterhill Largo, to design and install an IT system across its eight offices in the UK and overseas. Read more