Virgil
Helping business to do IT better
HOSPITALITY IT SERVICES
TECHNOLOGY SKILLS
- VIRTUALISATION
- CITRIX
- CENTRALISATION
- SERVER MONITORING
- SERVER REPLICATION
- STORAGE
- NETWORKING
- SECURITY
Hospitality IT
IT SERVICES FOR THE HOTEL & LEISURE INDUSTRY
With so much of a hotel's reputation limited to the customer's experience linked to an efficient IT infrastructure, CMS is one of the few IT companies to combine extensive knowledge of IT systems with a comprehensive knowledge of the leading property and revenue management software packages including Newmarket, Fidellio and Softbrands.
Our customers include De Vere Venues/De Vere Collection, Elite Hotels, Marriot International and many more.
IT SYSTEMS & SERVICES
CMS specialises in IT systems and services for the hospitality trade. We have experience of deploying IT systems from servers and networking across multiple sites with centralised support through to business continuity planning and implementation.
Centralised HelpDesk and IT Support
CMS Group has developed an ‘intelligent helpdesk’ IT support model based on its knowledge of the most popular hotel and leisure software packages. This means CMS provides an effective first line IT support dedicated to solving and managing immediate problems as well as tracking and continually reviewing support trends. In some case this can involve managing the relationship with software vendors support teams, ensuring these support calls are tracked and followed-up.
Out-tasking Service
CMS Out-tasking Service allows hotel and leisure companies to focus on the big picture of ensuring their IT is adding real value to the business and customer experience. It offers a complete IT support strategy encompassing technical consultancy, implementation and subsequent support.
Business Continuity
Although disasters only every happen to other people, they do happen. CMS offers a comprehensive business continuity service that is designed to have you up and running in the event disaster should strike.