Entries by CMS

Managing 3rd Parties in IT Support

It’s no secret that hospitality businesses are dealing with an increasingly complex network of IT systems which are critical to their operation. Should any of these systems have issues, it is crucial that the problem is resolved in the most efficient manner possible so that the business can get back to operating as usual. Unfortunately, […]

Statistics in Hospitality IT Support

In this article, I lay out some insightful statistics on Hospitality IT Support. This is made possible as CMS Group Ltd are the specialists in Hospitality IT Support (for over 20 years, CMS has provided 24*7*365, nationwide IT Support to a wide range of Hospitality clients). I have reviewed a sample of 50,000 support tickets of our […]

IT Infrastructure Strategy

INTRODUCTION Are you approaching the need to invest in your IT Infrastructure? If so, you may be wondering what your options are, and what impact each option has on areas such as risk; scalability; commercials (TCO); disaster recovery and backup options. The purpose of this article is to briefly highlight what the key options are […]

Hospitality IT Support- How It’s Changing

The Scene There has never been more pressure on IT in hospitality than there currently is. Be it with the innovations to the guest experience (e.g. self-check ins, in-room technology, etc) or behind the scenes managing 3rd party solutions that work. Competition is rife, standards are high and moreover, IT must be stable. IT has […]

‘Meltdown’ and ‘Spectre’ Vulnerability Guidance

This article contains important information on vulnerabilities with all machines CPUs (manufactured since 1995) and how to fix it. Please read this email thoroughly and let me know if you have any questions or if you would like to discuss this further. The below text comes from the National Cyber Security Centre (https://www.ncsc.gov.uk/guidance/meltdown-and-spectre-guidance). Guidance for […]

Continued Growth: Surpassed 2016’s +43% by Aug 2017

Last year was a record year for CMS, with a growth of 43% for IT contracts. This year new IT Support Contract values have already passed 2016 (as of only August 2017), with a projected increase for the year of 45%. This growth demonstrates that CMS is delivering real value, offering a range of IT […]

No Customers Hit By WannaCry Ransomware!

The WannaCry ransomware attack was a worldwide cyberattack by the WannaCry ransomware cryptoworm, which targeted computers running the Microsoft Windows operating system by encrypting data and demanding ransom payments in the Bitcoin cryptocurrency. The Ransomware attack was reported to have infected more than 230,000 computers in over 150 countries starting on the 12th of May 2017! […]

43% Growth on Annual IT Support Contracts!

CMS rounds off 2016 with an impressive 43% increase in annual IT Support contracts! Andrew Coop, Managing Director of CMS commented: “2016 was a record year of growth for CMS, testament to the quality of IT Support we provide our clients. In these times a business like CMS has to deliver real value, whether providing […]

The Different Shades Of Cloud Offerings

Intro & Contract Win CMS are pleased to announce that we have recently secured a significant six-figure contract to provide the complete IT Infrastructure for a client within the Cloud offering – more on this to be released soon so keep posted… In this article, we want to summarise how not all cloud offerings are […]

How To Get The Best IT Deals?

Whether buying a single PC or planning your annual budget, you want to make sure you’re getting the best deal for your money… In this article, we highlight different tools you can leverage as well as some helpful tips to help you get the best IT Deals. Tools Lenovo: Cash-back & Refuse to Lose Lenovo is currently […]