Entries by CMS

CMS Awarded Cisco Meraki’s 12th Top Growth Partner

CMS Group is proud to announce that we’ve been recognised as Cisco Meraki’s 12th largest growth partner across the whole of Europe. As a result, we were invited to one of the 15 available spaces for the Meraki EBC tour at San Francisco at Meraki’s Head Quarters. This demonstrates CMS Group’s degree of experience in…

How IT Leaders Best Serve Their Business

If you’re an IT Leader you will be seeing the change in the IT Landscape, Business’s are now expecting the IT teams to deliver real value by driving strategy and delivering projects. It’s a bit like juggling balls, only now you are being asked to juggle more ?   In this article we uncover how…

New Client – Collingwood Lighting

CMS Group is pleased to announce our new relationship with Collingwood Lighting. Collingwood Lighting (established in 1901) is a Designer, Manufacturer and Wholesaler of LED Lighting Solutions with roughly 120 employees spread between England and France. We will be providing both IT Service Desk support to help their staff with any IT issues, as well as…

Grand Hotels CMS Provide IT Support

CMS Group are specialists in Hospitality IT Support. We wanted to take a moment to shine a light on a selection of grand hotels which we are extremely proud to be working with. Cliveden House Cliveden House five-star hotel is set in 376 acres of National Trust gardens just 9 miles from Windsor Castle and…

Managing 3rd Parties in IT Support

It’s no secret that hospitality businesses are dealing with an increasingly complex network of IT systems which are critical to their operation. Should any of these systems have issues, it is crucial that the problem is resolved in the most efficient manner possible so that the business can get back to operating as usual. Unfortunately,…

Statistics in Hospitality IT Support

In this article, I lay out some insightful statistics on Hospitality IT Support. This is made possible as CMS Group Ltd are the specialists in Hospitality IT Support (for over 20 years, CMS has provided 24*7*365, nationwide IT Support to a wide range of Hospitality clients). I have reviewed a sample of 50,000 support tickets of our…

IT Infrastructure Strategy

INTRODUCTION Are you approaching the need to invest in your IT Infrastructure? If so, you may be wondering what your options are, and what impact each option has on areas such as risk; scalability; commercials (TCO); disaster recovery and backup options. The purpose of this article is to briefly highlight what the key options are…

Hospitality IT Support- How It’s Changing

The Scene There has never been more pressure on IT in hospitality than there currently is. Be it with the innovations to the guest experience (e.g. self-check ins, in-room technology, etc) or behind the scenes managing 3rd party solutions that work. Competition is rife, standards are high and moreover, IT must be stable. IT has…

‘Meltdown’ and ‘Spectre’ Vulnerability Guidance

This article contains important information on vulnerabilities with all machines CPUs (manufactured since 1995) and how to fix it. Please read this email thoroughly and let me know if you have any questions or if you would like to discuss this further. The below text comes from the National Cyber Security Centre (https://www.ncsc.gov.uk/guidance/meltdown-and-spectre-guidance). Guidance for…

Continued Growth: Surpassed 2016’s +43% by Aug 2017

Last year was a record year for CMS, with a growth of 43% for IT contracts. This year new IT Support Contract values have already passed 2016 (as of only August 2017), with a projected increase for the year of 45%. This growth demonstrates that CMS is delivering real value, offering a range of IT…