Last year was a record year for CMS, with a growth of 43% for IT contracts. This year new IT Support Contract values have already passed 2016 (as of only August 2017), with a projected increase for the year of 45%.

This growth demonstrates that CMS is delivering real value, offering a range of IT Support services including 1st line, 3rd Line, and Field Support. Our approach is different, we dig deeper and make sure we fully document all 3rd parties/SLA’s/hours of cover etc. By having this detailed approach, we make sure the support quality is high, also we work extremely closely with the internal IT team, offering a high level of communication.


  • We never rest and are always looking at ways to improve support and assist the client’s business.
  • Detailed take on process, provide you with all documentation
  • High calibre staff
  • All staff understand ‘ownership’
  • Work with you on developing strategy

New Customer examples

  • Nationwide Hotel Group with over 30 sites, planning significant growth
  • Nationwide Hotels Group, new site opening this year
  • Premier Luxury Hotel Group
  • Textile Manufacturer
  • Educational Establishment
  • And more….

Businesses are ever pressed to deliver improvements, by working more efficiently, make better use of IT, work smarter; by partnering with CMS the IT team can focus on delivering these improvements and making a tangible difference

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