Connectivity

In an age of digital transformation, high performing, resilient connectivity is critical.

In our partnership with Virtual1 who is the first UK carrier with a fully software-defined network that covers over 180 towns and cities across the UK, which represents over 75% of all UK businesses – we utilise the cutting-edge network which is fully software-defined, meaning key network changes are fully automated.

We have access to over 35 different networks, what’s more, we have taken back control so that we can add to, move, or modify your solutions—all in real-time.

What we deliver…

  • Deliver cutting edge connectivity to solutions to businesses across the UK, and international from 10Mb to 10Gb
  • Choose the right technology and resilience options for every business
  • Taken complete network control and visibility via the Managed SD-WAN solutions
  • We can control your solutions and customise your service on the fly
  • Deliver fully integrated solutions, privately connecting to the key vendors in your portfolio

This gives our customers…

  • Optimise network performance to deliver resilience, security and competitive advantage to our customers
  • Keep critical data safe with top-notch security options from firewalls to Managed SD-WAN
  • Enjoy network reliability

OUR SOFTWARE DEFINED NETWORK

By the introduction of fixed templates and standardisation, we have access to perform many of the configuration changes that would traditionally have relied upon the carrier.

We can implement configuration changes online directly on the network, removing the possibility of errors and delay from the process and delivering those updates in real-time.

KEY FEATURES WHICH WE CONTROL INCLUDE:

  • Bandwidth changes
  • VLAN resizing
  • QoS changes
  • BGP configuration
  • Monitoring
  • IP Address changes

This means, when combined with an SD-WAN proposition, we have full control of all aspects of the solutions delivered, from bandwidth to applications and data.

    IPv4 Routing Enabled by default. Provides advertising of a single subnet on the LAN interface
    IPv6 Routing Provides advertising of a single /64 subnet on the LAN interface out to the WAN
    DHCP Helper Router acts as a DHCP relay for the customer’s existing off-site server
    DHCP Server Router acts as a self-contained DHCP Server for IPv4
    Targeted Broadcast Allow a crafted Wake on LAN packet to be sent to the router LAN interface.
    Basic Firewall Put router into Flow mode and use RFC1918 addresses on the LAN side. Use one of the NAT bolt-ons to create rules for traffic
    One-to-Many NAT The entire LAN Subnet is advertised out as a single Public IP address. Block all unsolicited inbound traffic. [Requires Basic Firewall]
    One-to-One NAT SMTP A single LAN IP address is advertised out as a single Public IP address for ports relating to SMTP mail servers. Block all unsolicited inbound traffic. [Requires Basic Firewall]
    One-to-One NAT WWW A single LAN IP address is advertised out as a single Public IP address for ports relating to Web servers [Requires Basic Firewall]
    One-to-One NAT FTP A single LAN IP address is advertised out as a single Public IP address for a ports relating to FTP
    One-to-One NAT SIP A single LAN IP address is advertised out as a single Public IP address for a ports relating to SIP
    Additional VRF VLAN Connection Additional VRF VLAN Connection
    Layer 2 VLAN to CMS Group Connect [Requires Additional VLAN port] Turns-on private layer 2 VLAN back to a physical LAN port on the EDD mapped to an existing CMS Connect
    E-Line 101 IA Extract VLAN 101 from E-Line and route to the Internet
    E-Line 102 SIP Extract VLAN 102 from E-Line and route to SIP Exchange
    Trunked LAN port Turns-on VLAN tagging on a LAN interface to allow for support for mapping to all WAN VLANs on one port [Incompatible with Additional LAN port]
    Additional LAN Port Turns-on an additional LAN interface to allow for support for mapping to another WAN VLAN [Incompatible with Trunked VLAN port]
    Additional Public IP Adds another public IP address to the LAN port or NAT pool
    Inbound IPv4/IPv6 Static Adds another public IP address to the LAN port or NAT pool
    VRRP IPv4 and IPv6 Enables support for two routers sharing a single IPv4 OR ipV6 address on the LAN for resilience
    Enhanced Monitoring JFlow support for use by 1View
    BGP Public Peering BGP peering with a customer’s own public ASN
    eBGP over LAN BGP route exchange between Virtual1 CPE and customer LAN equipment
    MPF Line Phone line for use by Broadband products
    QoS Scheduling Assigning bandwidth reservations to certain QoS queues so that marked traffic is prioritised correctly.
    QoS Marking Marking traffic from the LAN so that it drops into QoS queues
    Read-only SNMP Enable SNMP access to the router from a specific server

    OUR RESILIENCY OPTIONS

    With the perception of 24/7 availability and near real-time responses, businesses cannot afford any downtime, which makes a single point of failure a very risky option.

    Due to the criticality of connectivity, we provide a range of resiliency options from diverse exchange routing to using our partner’s supply chain to deliver carrier diverse solutions, or a mix of technology, including Copper, Fibre, and Cellular technology.  We can add resilient elements to a network from the physical location of the access circuits, to the routing options and automated facilities on the customer premises equipment.

    Product Broadband (ADSL or FTTC) Fibre Service (EFM, EoFTTC Fibre Ethernet) Basic Resilience Fibre Resilience Carrier Diverse Diverse Exchange
    Description Single Copper-based service. Supports 1 service only (such as internet or SIP), with no failover. Single Fibre based service Supports multiple services, with no failover. A primary Fibre service with a copper-based failover. Supports multiple services on Primary, failover would only support 1 (Such as Voice, or Internet). Fibre-based primary and failover service. Supports multiple services at all times. This service is not diverse. A Fibre Ethernet connection from Virtual1 and another carrier. Diverse routing provided on best endeavors. Supports Multiple services at all times. 2 Fibre Ethernet connections routed back to 2 different exchanges, utilising different fibre routes.Supports Multiple services at all times.
    Primary Connectivity Copper DSL Fibre based Fibre based Fibre based Fibre based Fibre based
    Failover Connectivity None None Copper DSL EFM or EoFTTC Fibre based Fibre based
    Primary Services Supported 1 Multiple Multiple Multiple Multiple Multiple (n/a on Layer 2)
    Failover Services Supported n/a n/a 1 Multiple Multiple Multiple (n/a on Layer 2)
    CPE Options Single Single Single/ Dual Single/ Single/ Single/ Dual
    Primary Carrier Other Virtual1 Virtual1 Virtual1 Virtual1 Virtual1
    Failover Carrier n/a n/a Other Virtual1 Other Virtual1

    WHAT NEXT?

    • Call 02080 166 600
    • Email hello@cms-group.net

    Latest Case Studies

    Cameron House

    Julian Charles

    GS Technology

    Apex Hotels

    Lancashire Renewables

    British Institute of Innkeeping

    “Just a short note to thank Andrew S and the team for a smooth and professional installation. In my opinion, it has gone better than we could have expected for what was a large and complex project. This reflects the professionalism and pre-planning/testing conducted by the CMS Team.”

    Andrew McLaughlan – FD, Emerson & Renwick

    CMS Group Ltd
    2019-01-30T15:14:30+00:00

    Andrew McLaughlan – FD, Emerson & Renwick

    “Just a short note to thank Andrew S and the team for a smooth and professional installation. In my opinion, it has gone better than we could have expected for what was a large and complex project. This reflects the professionalism and pre-planning/testing conducted by the CMS Team.”
    "CMS are highly professional and work to find the best solutions for their clients. We would definitely recommend them to others.” “[they] have always given us great service. We have always found them to be highly efficient, customer focused, friendly and respectful.” “[they] take a no problem approach to their IT Managed Services. They are keen to become an extension of the internal IT team.” “the management wrapper they provide is superb.” “Outsourcing our service desk allows our internal IT staff to focus on other areas - concentrating on projects and strategic initiatives to deliver business growth.”

    Chris Wilson - Head of IT, Apex Hotels

    CMS Group Ltd
    2019-01-30T17:37:56+00:00

    Chris Wilson - Head of IT, Apex Hotels

    "CMS are highly professional and work to find the best solutions for their clients. We would definitely recommend them to others.” “[they] have always given us great service. We have always found them to be highly efficient, customer focused, friendly and respectful.” “[they] take a no problem approach to their IT Managed Services. They are keen to become an extension of the internal IT team.” “the management wrapper they provide is superb.” “Outsourcing our service desk allows our internal IT staff to focus on other areas - concentrating on projects and strategic initiatives to deliver business growth.”
    "I would recommend CMS to any business.  I find the support we receive from CMS very professional. We have been linked with the company for many years and they have always been so helpful and understanding with our issues.”

    “CMS engineers/telephone operatives have patience when they are describing solutions to us and they also arrange visits when required. All members of the team will go the extra mile to assist with IT issues.”

    Andy Roger - Resort Director, Cameron House

    CMS Group Ltd
    2019-01-30T17:26:12+00:00

    Andy Roger - Resort Director, Cameron House

    "I would recommend CMS to any business.  I find the support we receive from CMS very professional. We have been linked with the company for many years and they have always been so helpful and understanding with our issues.” “CMS engineers/telephone operatives have patience when they are describing solutions to us and they also arrange visits when required. All members of the team will go the extra mile to assist with IT issues.”
    "The CMS office staff, the technicians and the business architects have always been very approachable, understanding my needs and requirements. I would always recommend CMS to other parties.” “they are willing to show us how to resolve some issues, their technical awareness is excellent, and they are situated no more than 40 minutes away.”

    Mark Rice - Business Systems & Support Engineer, Global Renewables

    CMS Group Ltd
    2019-01-30T18:00:50+00:00

    Mark Rice - Business Systems & Support Engineer, Global Renewables

    "The CMS office staff, the technicians and the business architects have always been very approachable, understanding my needs and requirements. I would always recommend CMS to other parties.” “they are willing to show us how to resolve some issues, their technical awareness is excellent, and they are situated no more than 40 minutes away.”
    “We’ve been working with CMS Group for over 3 years now. We initially started out by asking them to provide an ‘Annual Leave Cover’ contract which they gladly did. This has since escalated into a ‘3rd Line System Support’ contract, a ‘Cisco Switch Breakdown & configuration’ support contract, and an ‘Out of Hours’ support contract. We have an excellent working relationship with the CMS Group staff who offer a personal touch and take full ownership of our problems to their resolution.”

    Mark Rice – Business Systems & Support Engineer, Global Renewables

    CMS Group Ltd
    2019-01-30T15:17:05+00:00

    Mark Rice – Business Systems & Support Engineer, Global Renewables

    “We’ve been working with CMS Group for over 3 years now. We initially started out by asking them to provide an ‘Annual Leave Cover’ contract which they gladly did. This has since escalated into a ‘3rd Line System Support’ contract, a ‘Cisco Switch Breakdown & configuration’ support contract, and an ‘Out of Hours’ support contract. We have an excellent working relationship with the CMS Group staff who offer a personal touch and take full ownership of our problems to their resolution.”
    The Belfry Logo
    "Please could you pass on my thanks to your team. [...]

    You have a great team who have been professional and calm whenever I have called to resolve a tech issue! "

    Kanchan Lakhay - Executive Assistant, The Belfry

    CMS Group Ltd
    2019-02-01T14:34:04+00:00

    Kanchan Lakhay - Executive Assistant, The Belfry

    The Belfry Logo
    "Please could you pass on my thanks to your team. [...] You have a great team who have been professional and calm whenever I have called to resolve a tech issue! "
    “CMS delivered a proposal covering all these requirements, both from a commercial and timeline perspective. The project was delivered on time within challenging time constraints; whilst there were challenges along the way, CMS dealt with these and went beyond their remit, demonstrating a true ownership of the project.”

    Dan Morley – Head of IT Infrastructure and Service Delivery, Village Hotels and KSL Resorts

    CMS Group Ltd
    2019-01-30T15:51:44+00:00

    Dan Morley – Head of IT Infrastructure and Service Delivery, Village Hotels and KSL Resorts

    “CMS delivered a proposal covering all these requirements, both from a commercial and timeline perspective. The project was delivered on time within challenging time constraints; whilst there were challenges along the way, CMS dealt with these and went beyond their remit, demonstrating a true ownership of the project.”
    “Having realised our IT System was no longer fit for purpose as our Business grew, we spoke to several Companies about replacing it. We were sufficiently impressed with the CMS Group to place our order with them.
    The work was carried out at the agreed time and within the agreed time framework which was vital to our
    ongoing business. All work was carried out in a professional manner and we are more than happy to recommend CMS Group to anyone looking to upgrade or replace their IT Systems.”

    Jeremy Kirk – MD, Kirk Scaffolding

    CMS Group Ltd
    2019-01-30T15:48:25+00:00

    Jeremy Kirk – MD, Kirk Scaffolding

    “Having realised our IT System was no longer fit for purpose as our Business grew, we spoke to several Companies about replacing it. We were sufficiently impressed with the CMS Group to place our order with them. The work was carried out at the agreed time and within the agreed time framework which was vital to our ongoing business. All work was carried out in a professional manner and we are more than happy to recommend CMS Group to anyone looking to upgrade or replace their IT Systems.”
    “great onboarding with us, I was extremely impressed by Oliver and Ryan's hands on attitude early days. They helped make the transition from the incumbent very good. They established an early communication plan to help ease staff in to the new routine, supported by strong documentation and this helped a positive buy in from staff around the business. I also like how Oliver personally contacted all GMs to go through their processes and how they work.

    They're a very eager bunch and happy to take on whatever tasks, including the boring stuff like updates and precautionary checks giving back valuable time to IT. They’re also happy to work alongside us for process improvement”

    Chris Wilson - Head of IT, Apex Hotels

    CMS Group Ltd
    2019-01-30T16:58:14+00:00

    Chris Wilson - Head of IT, Apex Hotels

    “great onboarding with us, I was extremely impressed by Oliver and Ryan's hands on attitude early days. They helped make the transition from the incumbent very good. They established an early communication plan to help ease staff in to the new routine, supported by strong documentation and this helped a positive buy in from staff around the business. I also like how Oliver personally contacted all GMs to go through their processes and how they work. Being able visit CMS and see how they worked on site also helped from an internal IT point of view, as we could then tailor how we got staff to contact them. They're a very eager bunch and happy to take on whatever tasks, including the boring stuff like updates and precautionary checks giving back valuable time to IT. They’re also happy to work alongside us for process improvement”
    "CMS are specialists in their field which makes it easier to work with them. They also understand what we are trying to do and take away the support issues, enabling us to concentrate on the big picture of ensuring the IT is adding real value to the business."

    Joanne Stanford – (ex)IT Director, DeVere Group

    CMS Group Ltd
    2019-01-30T15:42:18+00:00

    Joanne Stanford – (ex)IT Director, DeVere Group

    "CMS are specialists in their field which makes it easier to work with them. They also understand what we are trying to do and take away the support issues, enabling us to concentrate on the big picture of ensuring the IT is adding real value to the business."
    “I thought I should drop you a line to say how impressed I am with the team of engineers that are assisting us with the rollout … without a shadow of a doubt, had we engaged ‘standard’ engineers we would have struggled to complete this project within the time constraints put upon us … As a company, you have obviously decided that recruitment based on a ‘can do’ attitude is as important as the IT skills of a particular engineer and for this, you should be commended”

    David Kelly – IT Director, QHotels

    CMS Group Ltd
    2019-01-30T15:01:17+00:00

    David Kelly – IT Director, QHotels

    “I thought I should drop you a line to say how impressed I am with the team of engineers that are assisting us with the rollout … without a shadow of a doubt, had we engaged ‘standard’ engineers we would have struggled to complete this project within the time constraints put upon us … As a company, you have obviously decided that recruitment based on a ‘can do’ attitude is as important as the IT skills of a particular engineer and for this, you should be commended”
    "I decided that CMS Group would best suit our company after meeting three potential IT Support companies. This was mainly due to Oliver’s knowledge and his ability to listen to our company IT support needs and confirm that he was able to ensure all requests could be dealt with by CMS and in a professional manner. I have on many occasions called CMS for help and guidance in the short time that we have been customers and been more than happy with their immediate attention and resolution."

    Sue Preugschat – Birtwells & Co

    CMS Group Ltd
    2019-01-30T15:04:40+00:00

    Sue Preugschat – Birtwells & Co

    "I decided that CMS Group would best suit our company after meeting three potential IT Support companies. This was mainly due to Oliver’s knowledge and his ability to listen to our company IT support needs and confirm that he was able to ensure all requests could be dealt with by CMS and in a professional manner. I have on many occasions called CMS for help and guidance in the short time that we have been customers and been more than happy with their immediate attention and resolution."
    Would you recommend CMS Group?
    "Definitely they are a very friendly family run business which offers the personal touch.”

    “CMS have provided a solution which leaves the IT department to concentrate on projects in-house without being constantly interrupted by the stores. The solution has also enabled us to offer our stores 24/7 support which we could not do previously.”

    Alison Burney - Business Analyst, Julian Charles

    CMS Group Ltd
    2019-01-30T17:31:28+00:00

    Alison Burney - Business Analyst, Julian Charles

    Would you recommend CMS Group? "Definitely they are a very friendly family run business which offers the personal touch.” “CMS have provided a solution which leaves the IT department to concentrate on projects in-house without being constantly interrupted by the stores. The solution has also enabled us to offer our stores 24/7 support which we could not do previously.”
    “The move to the CMS data centre went very well. It solved the hardware refresh problem and has enabled us to relocate at will without disrupting IT services to our UK, US and Malaysian businesses. Interestingly, because of the time difference, CMS also provides Malaysia with 24*7*365 support.”

    Ivor Stones – IT Manager, Trumeter Technologies

    CMS Group Ltd
    2019-01-30T15:46:11+00:00

    Ivor Stones – IT Manager, Trumeter Technologies

    “The move to the CMS data centre went very well. It solved the hardware refresh problem and has enabled us to relocate at will without disrupting IT services to our UK, US and Malaysian businesses. Interestingly, because of the time difference, CMS also provides Malaysia with 24*7*365 support.”
    “The primary remit for CMS was to release key Emerson & Renwick personnel from daily fire-fighting of IT issues. This has been achieved due to the quality and accessibility of the CMS remote service desk.”

    Andrew McLaughlan – FD, Emerson & Renwick

    CMS Group Ltd
    2019-01-30T15:40:26+00:00

    Andrew McLaughlan – FD, Emerson & Renwick

    “The primary remit for CMS was to release key Emerson & Renwick personnel from daily fire-fighting of IT issues. This has been achieved due to the quality and accessibility of the CMS remote service desk.”
    “We're confident we made the right choice with CMS. CMS is easily approachable, customer focused and the right partner for our business to move forward. It is important to make sure we understand and are happy with the contract we sign and CMS was a real partner from the beginning. Our requests have always been taken seriously and changes have been made amazingly quickly. We also contacted some of CMS' clients and they were happy to recommend you, which gave us even more confidence."

    Balazs Simon - IT Manager, London School of English

    CMS Group Ltd
    2019-01-30T14:51:05+00:00

    Balazs Simon - IT Manager, London School of English

    “We're confident we made the right choice with CMS. CMS is easily approachable, customer focused and the right partner for our business to move forward. It is important to make sure we understand and are happy with the contract we sign and CMS was a real partner from the beginning. Our requests have always been taken seriously and changes have been made amazingly quickly. We also contacted some of CMS' clients and they were happy to recommend you, which gave us even more confidence."
    "CMS have continued to offer the support Birtwell & Co Ltd need in many respects. I can speak directly to the support team and ask for help in my not so technical manner. They will listen and offer a solution or will often visit to work out the solution if necessary. Our company has developed a good friendly working relationship with CMS and I am grateful we can work together in this way and depend on CMS in our hour of need."

    Sue Preugschat – Birtwells & Co

    CMS Group Ltd
    2019-01-30T16:04:00+00:00

    Sue Preugschat – Birtwells & Co

    "CMS have continued to offer the support Birtwell & Co Ltd need in many respects. I can speak directly to the support team and ask for help in my not so technical manner. They will listen and offer a solution or will often visit to work out the solution if necessary. Our company has developed a good friendly working relationship with CMS and I am grateful we can work together in this way and depend on CMS in our hour of need."
    Would you recommend CMS Group?
    "Without hesitation, yes.” “For the IT team, we spend less time now on the infrastructure and more time on developing and supporting the business systems which is now showing dividends.” “Internal and external staff are engaging more with each other and clients thanks to SharePoint and Office 365, Infrastructure failures are minimal and resolved in a responsive manner. The team is in a much better place knowing that the support level has improved 100%.”

    John Creigh - Head of IT, BII

    CMS Group Ltd
    2019-01-30T18:04:42+00:00

    John Creigh - Head of IT, BII

    Would you recommend CMS Group? "Without hesitation, yes.” “For the IT team, we spend less time now on the infrastructure and more time on developing and supporting the business systems which is now showing dividends.” “Internal and external staff are engaging more with each other and clients thanks to SharePoint and Office 365, Infrastructure failures are minimal and resolved in a responsive manner. The team is in a much better place knowing that the support level has improved 100%.”
    “IT is an enabling tool that allows us run our business as efficiently as possible. By switching to the CMS Cloud Service we've sidestepped many of the day-to-day hardware and software management issues that don’t add any real value to the business. Instead, we've got a dynamic and flexible IT infrastructure that is both resilient and more suited to the demands of a rapidly growing Trumeter Technologies.”

    John Smith – CEO, Trumeter Technologies

    CMS Group Ltd
    2019-01-30T15:38:38+00:00

    John Smith – CEO, Trumeter Technologies

    “IT is an enabling tool that allows us run our business as efficiently as possible. By switching to the CMS Cloud Service we've sidestepped many of the day-to-day hardware and software management issues that don’t add any real value to the business. Instead, we've got a dynamic and flexible IT infrastructure that is both resilient and more suited to the demands of a rapidly growing Trumeter Technologies.”
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    CMS Group Ltd