Testimonials

The Belfry

The Belfry

“Please could you pass on my thanks to your team. […]

You have a great team who have been professional and calm whenever I have called to resolve a tech issue! “

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BII quote

BII quote

Would you recommend CMS Group?
“Without hesitation, yes.” “For the IT team, we spend less time now on the infrastructure and more time on developing and supporting the business systems which is now showing dividends.” “Internal and external staff are engaging more with each other and clients thanks to SharePoint and Office 365, Infrastructure failures are minimal and resolved in a responsive manner. The team is in a much better place knowing that the support level has improved 100%.”

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Lancashire renewables quote 2

Lancashire renewables quote 2

“The CMS office staff, the technicians and the business architects have always been very approachable, understanding my needs and requirements. I would always recommend CMS to other parties.” “they are willing to show us how to resolve some issues, their technical awareness is excellent, and they are situated no more than 40 minutes away.”

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Apex 2

Apex 2

“CMS are highly professional and work to find the best solutions for their clients. We would definitely recommend them to others.” “[they] have always given us great service. We have always found them to be highly efficient, customer focused, friendly and respectful.” “[they] take a no problem approach to their IT Managed Services. They are keen to become an extension of the internal IT team.” “the management wrapper they provide is superb.” “Outsourcing our service desk allows our internal IT staff to focus on other areas – concentrating on projects and strategic initiatives to deliver business growth.”

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Julian Charles 1

Julian Charles 1

Would you recommend CMS Group?
“Definitely they are a very friendly family run business which offers the personal touch.”

“CMS have provided a solution which leaves the IT department to concentrate on projects in-house without being constantly interrupted by the stores. The solution has also enabled us to offer our stores 24/7 support which we could not do previously.”

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Cameron House and lodges

Cameron House and lodges

“I would recommend CMS to any business.  I find the support we receive from CMS very professional. We have been linked with the company for many years and they have always been so helpful and understanding with our issues.”

“CMS engineers/telephone operatives have patience when they are describing solutions to us and they also arrange visits when required. All members of the team will go the extra mile to assist with IT issues.”

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Apex Take On

Apex Take On

“great onboarding with us, I was extremely impressed by Oliver and Ryan’s hands on attitude early days. They helped make the transition from the incumbent very good. They established an early communication plan to help ease staff in to the new routine, supported by strong documentation and this helped a positive buy in from staff around the business. I also like how Oliver personally contacted all GMs to go through their processes and how they work.

Being able visit CMS and see how they worked on site also helped from an internal IT point of view, as we could then tailor how we got staff to contact them.

They’re a very eager bunch and happy to take on whatever tasks, including the boring stuff like updates and precautionary checks giving back valuable time to IT. They’re also happy to work alongside us for process improvement”

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Bitwells 2

Bitwells 2

“CMS have continued to offer the support Birtwell & Co Ltd need in many respects. I can speak directly to the support team and ask for help in my not so technical manner. They will listen and offer a solution or will often visit to work out the solution if necessary. Our company has developed a good friendly working relationship with CMS and I am grateful we can work together in this way and depend on CMS in our hour of need.”

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Latest Case Studies

Cameron House

Julian Charles

GS Technology

Apex Hotels

Lancashire Renewables

British Institute of Innkeeping