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Careers at CMS Group
We are not a traditional MSP. We are a Technology Management Consultancy where strategy is built into delivery, standards are measurable, and client outcomes are visible.
Part of Lyra Technology Group. Based in Ribchester, with hybrid working.
You join a team that combines strategic leadership with proven operational discipline. Here is what that means in practice.
Structured training, certifications (Microsoft, cyber security), and clear progression paths. We invest in your growth so you can deliver more for our clients.
Work with serious tooling and practices. ISO 27001 and Cyber Essentials Plus underpin everything we do. You'll be part of a team that takes governance seriously.
You'll work in a dedicated pod with direct client relationships. No anonymous ticket queues. Real partnership with organisations that value strategic IT.
18-second average answer times, 87% first-contact resolution, 99.94% SLA attainment. We measure what matters and give you the support to hit those standards.
98% client retention and multi-decade relationships. Join a business where loyalty and quality are rewarded, both for our clients and our people.
Over 13% of our team have been with CMS for more than a decade. We celebrate loyalty, invest in development, and run events, from strategy days to team activities, that keep us aligned and connected. You'll work with people who care about long-term client outcomes, not billable hours.
Rated “Excellent” by thousands of end-users. We build multi-decade partnerships with our clients, and we want the same with our people.
Current vacancies. Don't see a fit? We're always interested in hearing from talented technology professionals. Get in touch.
Work with clients on strategy, roadmaps, and digital transformation. StrategyOS and CMS Strata are at the heart of what we do. You'll help shape how organisations use technology.
First-line and second-line support in a named-pod model. You'll resolve issues quickly, document clearly, and be part of a team that answers in 18 seconds on average.
Support clients with cyber security posture, compliance (e.g. Cyber Essentials, ISO 27001), and our 24/7 SOC offering. Work with our in-house security operations team.
Design, build, and maintain client infrastructure: cloud, identity, networking. You'll work with modern Microsoft and security stacks in a governance-led environment.
If you're a technology professional who cares about strategic partnership and operational excellence, send us your CV and a short note. We keep promising candidates in mind for future roles.