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CMS Strata is where your whole technology estate comes together - documented, scored, costed, and planned. It's the cockpit your leadership team logs into to see service performance and security posture, and the foundation every strategy decision is built on. We built it from the ground up, and every CMS Group client gets it.
Included with every CMS Group partnership - not a separate licence.

Why this exists
You buy one tool to document, another for tickets, a third to monitor devices, a fourth for security, a fifth for contracts. The artefacts of your IT - an asset, its contract, its vendor, its criticality, its patching status, its renewal date - are connected in reality. No tool stored them that way.
So when you need to know whether you're secure, where you're spending money you shouldn't be, or what belongs on next year's budget - you ask, and you wait. We built Strata because that model is broken.
The difference
Same managed service you'd expect - delivered on a platform that makes the relationship strategic, not transactional.
Most MSPs
CMS, with Strata
Documentation arrives as a PDF once a year.
A living record you log into, updated as your estate changes.
“We think you’re secure.”
A defensible A-F health grade, with the reasons behind it.
Next year’s plan lives in a PowerPoint on a shared drive.
A live, costed, scenario-modelled roadmap you can take to the board.
You ask a question, and you wait.
You log in and see exactly what we see.
Posture means logging into five separate dashboards.
One correlated view across 25+ connected systems.
L1 support looks your environment up from scratch.
Support has grounded context before you finish describing the issue.
A new category
CMS Strata is a Client Success Platform.
It sits above the documentation tool, the PSA, and the RMM - and treats every artefact of your technology life (assets, contracts, domains, people, security, finances, roadmap) as a single living record. It transforms IT documentation from a filing cabinet into a strategic planning surface.
There is no other CMS Strata. Nothing like it existed, so we built it ourselves - from the ground up - for the way a modern technology partnership should work.
CMS Strata
Client Success Platform
Documentation
PSA
RMM
Security tools
Strata layers above the tools - and unifies them.
Platform at a glance
Strata is a purpose-built platform, proven on a full book of clients every day.
Dataverse tables of live estate data
Client-facing modules, and counting
External systems connected, with more added
Grounded Copilot service-desk endpoints
Distinct scoring engines
AI-enriched products, growing weekly
A snapshot of a platform in continuous development - these numbers grow with almost every release. Verified June 2026.
What Strata does
Eight capabilities that no single competitor console spans - and correlates - in one place.
Every IT system scored security-first against CIS and NIST-aligned dimensions - a defensible A-F grade with the exact reasons behind it. Critical failures, like no MFA on a mission-critical system, surface instantly; compensating-control intelligence keeps the score honest when other tooling genuinely covers a gap.
A roadmap module that costs itself. Multi-year modelling of non-recurring, monthly, and annual spend, scenario comparisons, and an audit trail - so your IT plan is live, costed, and board-ready, not a once-a-year PowerPoint.
Your IT estate is assembled by many different vendors and parties - and it shows, with data scattered across consoles that never speak to each other. Strata connects to each of them through live APIs and pulls the whole picture into one place, then de-duplicates, groups, and correlates it - so the disconnected becomes a single, coherent view that updates as your environment changes.
Ask your estate a question and get an answer grounded in live data - never freeform guessing. A Microsoft Copilot service-desk agent, backed by 50+ grounded endpoints and growing, means the person picking up your ticket already has context. Cost-governed, RBAC-scoped, and audited.
Holding companies and acquisitive groups managed as one client, not five. A consolidated view across member entities, with shared tenants propagating automatically - so onboarding a new acquisition is an add-member action, not a rebuild.
Commercial reality and the technical estate on one data model. Invoice status mirrored from Business Central, distributor billing reconciled against your agreements, and a cost explorer that brings current spend together with roadmap costs - no surprise renewals, no silent over-billing.
A master product taxonomy that maintains itself. An Azure OpenAI pipeline researches and proposes classification, vendor, and security defaults for review - so your health scores, assessments, and roadmap are all built on one consistent vocabulary across every site.
Strata’s primary data store is Microsoft Dataverse. Your IT data inherits enterprise-grade security roles, Entra ID authentication, audit trails, and regional data residency - inside a Microsoft tenant you or your MSP can govern. Nothing held in a bespoke database you’ve never heard of.
Strata isn't just where your data lands - it's where digital workers go to work. A growing team of AI agents continuously enrich your catalogue, correlate alerts, draft reports, and surface what needs attention - collaborating across your estate so it stays actively maintained, not merely recorded.
A look inside
Real surfaces from CMS Strata - the same screens your leadership team logs into.

The Strategic IT Vision Map renders every system as a living node - graded A-F, grouped by domain, with overall maturity at a glance. Pan, zoom, and focus to see exactly where the gaps are.

The Applications cockpit shows your whole software estate by strategic layer, with an ecosystem-insights panel scoring security, resilience, integrations, and SLA coverage.

The Contract Control Centre puts annual value, renewal pipeline, and licence utilisation up front - then lays every contract on a timeline so nothing auto-renews unnoticed.

Live reporting pulls the device fleet - make, model, OS, warranty, patch status, and active issues - into a single filterable surface that updates as the estate does, exportable in a click.
See it in practice
Everyday situations where the platform changes the outcome.
Today
An insurer asks whether you’re secure. Your provider opens five dashboards and comes back with an answer that’s mostly qualitative.
On CMS Strata
The Security & Maturity Engine scores every system security-first, shows exactly how each grade was reached, and lists the fixes that would raise it - evidence you can hand to an auditor.
Today
Contracts auto-renew because nobody tracked the date - locking you into another term of an outgrown product.
On CMS Strata
Every contract sits next to the system it governs. Renewals, expiring certificates, and out-of-warranty devices surface 90 days ahead, in one view.
Today
“VPN is down for Jane.” L1 opens the PSA, the docs tool, and the RMM, then writes back a clarifying question. Another round. Another.
On CMS Strata
The Copilot agent answers from live data: the VPN product, the support vendor, the IT contact, the maintenance window, and the last ticket that touched it - grounded, not guessed.
For CMS Group clients
Strata isn't something we sell you. It's how we work - and you see it every day.
Every IT system, application, contract, domain, and device lives as a living record - not a PDF. Because Strata reads your estate through live API integrations, what you see is the state of things right now: renewals, expiring SSL certificates, and out-of-warranty devices surface the moment they change, not at the next annual audit. You log in and you see your estate, not ours.
Scored health across CIS/NIST-aligned dimensions, fed by live integrations with Microsoft 365 Lighthouse, Inforcer, Huntress, and SentinelOne. When your insurer or auditor asks whether you’re secure, you hand them numbers, not adjectives.
Documentation becomes a living plan. Every initiative carries real recurring and one-off costs with escalation modelling, so you can compare this year to last and stress-test alternatives. Your next board IT slide writes itself.
Our service-desk Copilot is grounded in live endpoints across your tickets, systems, KB articles, contracts, maintenance windows, and user directory. Answers come from your real data - no guessing, no hallucination.
Security & Maturity Engine
Strata applies a weighted, deterministic health score to every IT system - and it is security-first by design. You get a defensible 0-100 number and an A-F grade, a specific list of what's driving it, and an improvement path with the estimated gain from each fix.
Graded critical-failure detection surfaces glaring gaps immediately - no MFA on a mission-critical system, no backup, a deprecated platform. And compensating-control intelligence suppresses a penalty when external tooling genuinely covers the gap, so the score reflects reality rather than vendor lock-in.
Scored dimensions

Connected, not just collected
Your estate is spread across more than 25 different systems - and counting. Strata connects to each through live APIs, so the moment something changes in a vendor console, it changes in your view too. No more logging into ten dashboards to assemble the picture yourself.
Example integrations
PSA & RMM
Security & EDR/XDR
Identity
Network & connectivity
Backup & DR
Finance
Lifecycle
AI
...and many more, with new connectors added all the time. Don't see yours? It's likely on the way - or we'll build it.
Why it's credible
We don't sell this and run something else. CMS Strata was designed, built, and is maintained by our in-house engineering team - and it runs every CMS Group client engagement, from onboarding to reporting to roadmapping to the service desk.
There is no “marketing version” separate from the operational version. Every feature has been through a production MSP's daily operations - so you're never the alpha tester.
You don't buy the platform - you partner with CMS Group, and Strata is included as standard. No separate licence, no per-seat platform fee. It's the operating model behind every engagement, alongside our embedded strategic leadership.
See how it pairs with StrategyOSWhy now
Evidence is becoming the price of entry - for insurers, auditors, and boards alike.
Cyber-insurance renewals now expect an evidenced security posture, not assurances.
Regulated sectors - healthcare, finance-adjacent, legal, education - are raising the bar on IT audit.
Being wrong about what you have, and where it’s exposed, costs more than it ever has.
Common questions
No. Strata integrates with Halo PSA - clients, sites, and users stay in sync - and existing documentation can be imported. Strata adds a strategic layer above the tools you already use; it doesn’t rip them out.
Strata’s primary data store is Microsoft Dataverse, governed by Entra ID inside a Microsoft environment. Nothing sits in a bespoke, separately-audited database - your existing Microsoft compliance posture extends to Strata by default.
No. There’s no separate licence and no per-seat platform fee. Strata is included as standard - it’s how CMS Group delivers managed service, not an add-on.
It’s the one you keep. The Reporting surface pulls from Microsoft 365 Lighthouse, Inforcer, Huntress, SentinelOne, Meraki, and N-Central into a single view, so you stop logging into the others day to day.
Strata’s AI is grounded in live data through named endpoints; it summarises real records rather than generating from a training set. Where AI proposes data - such as catalogue enrichment - a person reviews and approves it before anything is written.
You’re not buying the platform - you’re partnering with CMS Group, and Strata is how we deliver. You get the same live visibility, scored health, and costed roadmap whatever your size.
What's next
Today's platform is the foundation, not the finish line. Because every capability shares one Dataverse model and one grounded-AI substrate, new surfaces compound quickly. Here's some of what's in active development.
Order approved hardware, software, and licences straight from your own catalogue - within the standards and approval tiers your business already sets.
Turn a maturity gap or roadmap initiative into a costed, board-ready business case - drafted from your live estate and finances, ready to edit.
Our custom-built, multi-model AI application - routing across providers to bring grounded, governed intelligence to every corner of the platform.
A growing content library of recorded client workshops and strategy sessions - so the thinking behind your roadmap is always on hand.
Guided, interactive strategy exercises that bring your leadership and our vCIOs together to shape priorities directly inside Strata.
A grounded strategic adviser drawing on your scores, roadmap, finances, and posture to answer executive questions - genuine counsel, not document search.
Roadmap items indicate active development, not commitments or ship dates - each building on capabilities already live in production.
Book a 60-minute strategic review. We connect the integrations you already have, produce a first-pass health grade of your estate, and walk you through a roadmap populated with your actual initiatives.
No commitment. You leave with a snapshot you own.