How a proprietary, AI-enabled platform replaces static spreadsheets and quarterly reports with the same real-time visibility our engineers see, the second it happens. The live Strata cockpit uptime, tickets resolved, patches applied, backups verified and your Secure Score trajectory, all in one view. Here is the quiet truth about most IT partnerships. They don't fall apart on the technical work, and they don't fall apart on the people. They fall apart on visibility. You don'

Following a highly successful early-access phase, we are rolling out our custom-built AI platform to all clients. Here is how we are doing it, why calling it a “phone system” is only half the story, and how we are keeping our human engineers firmly at the centre of your business. Voice in, ticket out. The AI phone system verifies the caller, triages the issue and opens an auto-logged ticket before an engineer joins the line. Over the past few months, we have been quietly test

Why every CMS customer is now on a continuously managed Microsoft 365 security baseline and how the four Inforcer-powered packages step up from there. Your live Secure Score, monitored continuously by the three Inforcer engines Identity & Tenant, Intune Device and Copilot Readiness 104 checks in total. We made a decision this year that surprises some of our customers and reassures the rest of them. Rather than asking whether you’d like to be on a managed security baseline,

How CMS protects your business through the biggest tightening of the framework in years and why our clients sleep easier knowing the work's already done. Cyber Essentials v3.3 raises the bar across all five technical controls firewalls, secure configuration, access control, malware protection and patch management. Cyber security has a habit of feeling abstract until the moment it isn't. From 27 April 2026, every new Cyber Essentials assessment now falls under v3.3 the most s

How CMS guides clients from curious to capable — without the wasted licences, the failed pilots, or the data quietly leaking out the back door. A connected fabric of AI agents and Microsoft 365 Copilot endpoints — the corporate AI environment we help you build, govern and grow. A familiar question keeps landing on our desk, almost word for word, from leaders across every sector we work with. “Everyone's banging on about AI. We've felt the pressure. We don't want another year

A clear-eyed briefing on the market-wide pricing shifts shaping the 2026 cycle, the broader forces driving them — including the surge in AI infrastructure demand — and the work CMS does to keep your numbers as competitive as the market allows. If it's felt like every vendor letter this year has carried a price increase, you're reading the market correctly. Several of the largest names in the industry have raised prices within the same window this cycle, rather than staggering