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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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Registered in England and Wales · Company no. 02513535

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  1. Industries
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  5. Service Desk & User Administration

Legal

Service Desk & User Administration

Service Desk & User Administration for Legal

Starters, leavers, and everything in between

Comprehensive user lifecycle management handling joiners, movers, and leavers alongside day-to-day service requests. We manage access, licences, and permissions so your team can focus on their actual work.

Speak to a Legal SpecialistAssess strategic maturity

How Service Desk & User Administration Addresses Legal Challenges

  • Document security concerns
  • Compliance with SRA regulations
  • Legacy system modernisation
  • Remote working enablement
  • eDiscovery requirements

Legal organisations often face these challenges. Our Service Desk & User Administration service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Comprehensive user lifecycle management handling joiners, movers, and leavers alongside day-to-day service requests. We manage access, licences, and permissions so your team can focus on their actual work.

User Lifecycle Management

Automated onboarding and offboarding

View full Service Desk & User Administration service details

Legal Success Stories

Professional Services Firm

Legal

LegalMid-Market5+ years

37%

IT spend reduction

220 employeesUnited Kingdom
Read case study
More Legal case studies

Relevant compliance and frameworks for Legal: SRA Code of Conduct, GDPR, Legal Services Act, AML Regulations.

Ready to discuss Service Desk & User Administration for your Legal organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment