Loading...
Loading...
Co-Managed IT
Shared queue and agreed escalation
Shared service desk with defined escalation to your internal team: we handle first-line and agreed L2, you retain control of specialist or business-specific work. Clear SLAs and handoff.
Tickets in one place
Who handles what
Response and resolution targets
Clean escalation to internal team
Volume and performance
Internal IT teams wanting to offload L1/L2 and focus on strategic work.
Per user/month
Contact us for a detailed quote based on your specific requirements.
Typical engagement: we'll scope your needs and provide a transparent proposal, no obligation.
Request pricingAssess IT maturity in 2 minutes, then discuss Co-Managed Service Desk with a specialist and lock your next priorities.