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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

Strategic Technology Insights

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Lyra Technology Group

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© 2026 CMS Group Ltd. All rights reserved.

Registered in England and Wales · Company no. 02513535

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  7. Managed Support Premium

24/7/365 IT Support

Managed Support Premium

Enhanced support with proactive management

Everything in Essential plus proactive monitoring, patch management, and dedicated account management. For organisations requiring higher service levels.

Get a QuoteView 24/7/365 IT Support

What's Included

All Essential features

Full 24/7 support foundation

Proactive monitoring

Issue detection before users notice

Patch management

Automated security updates

Dedicated account manager

Named contact for escalations

Quarterly business reviews

Strategic alignment sessions

Ideal For

Mid-market organisations requiring proactive IT management and strategic partnership.

Pricing Model

Per user/month

Contact us for a detailed quote based on your specific requirements.

Typical engagement: we'll scope your needs and provide a transparent proposal, no obligation.

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Ready to run with intent?

Assess IT maturity in 2 minutes, then discuss Managed Support Premium with a specialist and lock your next priorities.

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