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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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Lyra Technology Group

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© 2026 CMS Group Ltd. All rights reserved.

Registered in England and Wales · Company no. 02513535

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  1. Services
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  5. Field Engineering
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  7. Onsite Support Contract

Field Engineering

Onsite Support Contract

Scheduled and reactive onsite engineering

Regular scheduled visits combined with reactive callout capability for hardware issues, deployments, and hands-on support.

Get a QuoteView Field Engineering

What's Included

Scheduled visits

Regular onsite presence

Reactive callouts

Same/next day for critical issues

Hardware deployment

Professional equipment setup

Network troubleshooting

Physical infrastructure support

Documentation

Full visit reports and updates

Ideal For

Organisations with physical infrastructure requiring regular hands-on support.

Pricing Model

Hybrid pricing

Contact us for a detailed quote based on your specific requirements.

Typical engagement: we'll scope your needs and provide a transparent proposal, no obligation.

Request pricing

Ready to run with intent?

Assess IT maturity in 2 minutes, then discuss Onsite Support Contract with a specialist and lock your next priorities.

Assess strategic maturityGet a QuoteCalculate Risk Exposure