Field Engineering

Nationwide onsite support when remote isn't enough

Professional onsite engineering services for hardware deployment, network installation, and hands-on support. Our field engineers deliver consistent quality across all your locations.

Operational Excellence

Discuss Field Engineering Assess strategic maturity

Available in:

London Manchester Birmingham Leeds Bristol Edinburgh+ nationwide

UK-wide

Coverage network

Same/next day

Response for critical issues

Full documentation

Every visit recorded

Challenges We Solve

Inconsistent quality from local contractors
Delays in getting engineers onsite
Poor documentation of work completed
No accountability for onsite outcomes
Difficulty coordinating multi-site projects

Our Approach

Our nationwide network of employed and vetted field engineers provides consistent, accountable onsite delivery. Every visit is documented, every outcome verified, and every site left better than we found it.

What You Get

Dedicated support team
Full visibility via CMS Strata
Regular service reviews

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Specific Solutions

Within Field Engineering, we offer the following solutions calibrated to different operating contexts.

Onsite Support Contract

Scheduled and reactive onsite engineering

Regular scheduled visits combined with reactive callout capability for hardware issues, deployments, and hands-on support.

Key Features

Scheduled visits — Regular onsite presence
Reactive callouts — Same/next day for critical issues
Hardware deployment — Professional equipment setup
Network troubleshooting — Physical infrastructure support
Documentation — Full visit reports and updates

Ideal For

Organisations with physical infrastructure requiring regular hands-on support.

Hybrid pricing

Learn more

Multi-Site Rollout Services

Coordinated deployment across locations

Project-based field engineering for equipment refreshes, office moves, and technology rollouts across multiple sites.

Key Features

Project management — Coordinated multi-site delivery
Staging and configuration — Pre-configured equipment
Parallel deployment — Minimise business disruption
Data migration — Secure transfer of user data
Post-deployment support — Handholding through transition

Ideal For

Organisations undertaking technology refresh or expansion projects.

Project-based

Learn more

Office Relocation IT

Decommission, recommission, smart hands, site readiness

End-to-end IT for office moves: decommission at old site, transport and recommission at new site, smart hands for cabling and equipment, and site readiness (network, power, connectivity) so you are operational from day one.