Ongoing Voice Service Management & Support

Day-two support and change management

Ongoing management of your Teams Phone or unified communications: user changes, number amendments, queue and attendant updates, and fault escalation with carriers.

Microsoft Teams Phone

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What's Included

User and number changes

Add, move, change

Queue and attendant updates

Config changes as business evolves

Carrier escalation

Fault and quality issues

Reporting

Usage and quality metrics

Renewals

Contract and licence oversight

Ideal For

Organisations with Teams Phone or UC already in place needing managed support.

Pricing Model

Per user/month

Contact us for a detailed quote based on your specific requirements.

Typical engagement: we'll scope your needs and provide a transparent proposal, no obligation.

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