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Modernise
Teams Phone, calling plans, and unified communications
Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.
Available in:
Teams Phone
Native M365 voice
Flexible
Calling Plans / Operator Connect / Direct Routing
Managed
Ongoing support and changes
We design and deliver Teams Phone solutions using Calling Plans, Operator Connect, or Direct Routing—matching the right model to your needs. From auto attendants and call queues to number porting and cutover management, we ensure a clean transition and ongoing support.
Also in this area
Within Voice & Communications, we offer the following solutions calibrated to different operating contexts.
Calling Plans, Operator Connect, or Direct Routing
End-to-end migration to Microsoft Teams Phone: choice of Calling Plans, Operator Connect, or Direct Routing; design of voice topology; and cutover with number porting and user readiness.
Organisations moving from legacy PBX or ISDN to Teams Phone.
Professional call handling in Teams
Design and configuration of auto attendants, call queues, and switchboard-style routing so callers reach the right people and teams without delay.
Organisations requiring structured call routing and reception in Teams.
Seamless number migration and go-live
Number porting from existing provider to Teams Phone or Operator Connect, plus cutover planning and execution so voice service continues with minimal disruption.
Organisations porting existing numbers into Teams or Operator Connect.
Discover how we've delivered results for organisations like yours across our service areas.
View case studiesAssess your voice & communications maturity in 2 minutes, then align priorities and governance actions with a specialist.
Day-two support and change management
Ongoing management of your Teams Phone or unified communications: user changes, number amendments, queue and attendant updates, and fault escalation with carriers.
Organisations with Teams Phone or UC already in place needing managed support.