CMS Group is a family-run business established in 1990 that provides Full Managed IT Support and Services, nationwide (and globally), 24/7/365.

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We are a business built on our reputation. Backed by our growth of 40% YOY for multiple years, principally driven by referrals.

 

Our approach to IT Support, and relationships, is driven by our core aspects:

 

• Focus on long-term relationships. e.g. Village Hotels (33 sites), a client since 1995. Many 10+ year relationships. 98% client retention.

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• A true strategic partner - not just keeping the lights on, but working with you to ensure IT is driving your business forward, from IT Strategy Roadmaps, Security Landscape Reviews, and day-to-day consultation.

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• We fully own issues, manage 3rd parties, and have a reputation for going above and beyond. We put a lot of hard work and heart into our work, which is reflected in our case studies and references. 

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• We are not a budget service, instead, we are modelled to deliver you the most effective support and guidance. Constantly reinvesting in continuous improvements to ensure that our people, processes and technology are on the bleeding edge of what we can offer you.

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• Relationships matter to us, as much as ensuring IT is working for you. We are ideally sized to deliver high capability, whilst also knowing who you are. Our team are all personable, friendly individuals, your account manager will be the glue to ensuring everything is operating as effectively as possible - in the end, we will feel a part of your company, as opposed to a separate 3rd party.