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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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Back to Case Studies
HospitalityHotel Operations

Hospitality Group

Hospitality

5 Years Partner400 employeesUnited KingdomMid-Market (101-1000)

Automated

Invoice processing

The Challenge

Understanding the problem is the first step to solving it.

High administrative burden from manual back-office processes affecting operational efficiency.

Our Solution

How we approached the transformation.

Delivered automation workflows for invoice emailing, virtual card charging, booking management, and pre-arrival checks.

Services Delivered

Process AutomationMicrosoft 365 & Azure

Measurable Outcomes

Real results that demonstrate the impact of strategic technology governance.

Automated

Invoice processing

Automated

Virtual card charging

Automated

Booking management

Reduced

Admin workload

Related Success Stories

Village Hotels

Hospitality

Flagship
HospitalityEnterprise30+ years

75%

Downtime reduction in 3 months

4,108 employeesUnited Kingdom
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Cameron House

Hospitality

Flagship
HospitalityMid-Market10+ years

100%

System availability

560 employeesUnited Kingdom
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English Lakes Hotels

Hospitality

Flagship
HospitalityMid-Market5+ years

5

Hotels supported

300 employeesUnited Kingdom
Read case study
Limited consultancy slots for Q1

Transform Your Hotel's IT Operations for mid-market organisations

See how Hospitality Group achieved Automated invoice processing.

Free Maturity AuditTalk to Our Team

100+

Organisations Trust Us

98%

Client Retention

ISO 27001Cyber Essentials Plus5-Star Support

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