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Hospitality
0%
Downtime reduction in 3 months
Understanding the problem is the first step to solving it.
Frequent network outages impacting guest experience across 34+ sites with 4,000+ employees.
How we approached the transformation.
Network optimisation with SD-WAN deployment, centralised monitoring, and 24/7 proactive support with 18-second response time.
Real results that demonstrate the impact of strategic technology governance.
0%
Downtime reduction in 3 months
0+
Sites standardised
0
Employees supported
Since 1995
Continuous partnership
“CMS are specialists in their field which makes it easier to work with them. They also understand what we are trying to do and take away the support issues, enabling us to concentrate on the big picture.”
IT Director, Village Hotels
IT Director
Village Hotels
Hospitality
100%
System availability
Hospitality
5
Hotels supported
Hospitality
Automated
Invoice processing
See how Village Hotels achieved 75% downtime reduction in 3 months.
100+
Organisations Trust Us
98%
Client Retention
Start with a free maturity assessment and discover how CMS Group can deliver measurable impact for your organisation.