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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

Strategic Technology Insights

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Back to Case Studies
HospitalityBoutique HotelsFlagship Partner

English Lakes Hotels

Hospitality

6 Years Partner300 employeesUnited Kingdom (Lake District)Mid-Market (101-1000)

0

Hotels supported

The Challenge

Understanding the problem is the first step to solving it.

Underperforming incumbent IT provider consuming internal IT time instead of supporting the business.

Our Solution

How we approached the transformation.

Full managed IT support including 24/7/365 coverage, third-party coordination, projects, and strategic guidance.

Services Delivered

24/7/365 IT SupportService DeskTechnical ServicesStrategy Roadmaps

Measurable Outcomes

Real results that demonstrate the impact of strategic technology governance.

Primary

0

Hotels supported

Since 2020

Partnership established

0/7/365

Support coverage

0%

Third-party coordination

“For any operators looking for a hospitality centric IT support and solutions provider, that will actually become part of your extended team, CMS should be the first call you make.”

English Lakes Hotels

IT Manager

English Lakes Hotels

Hospitality

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Limited consultancy slots for Q1

Transform Your Hotel's IT Operations for mid-market organisations

See how English Lakes Hotels achieved 5 hotels supported.

Free Maturity AuditTalk to Our Team

100+

Organisations Trust Us

98%

Client Retention

ISO 27001Cyber Essentials Plus5-Star Support

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