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Everything in Essential plus proactive monitoring, patch management, and dedicated account management. For organisations requiring higher service levels.
Why Hospitality organisations choose us
We know the challenges hospitality organisations face. Our approach to managed support premium is designed to address your specific needs.
PMS integration complexity
Guest Wi-Fi security
Multi-site standardisation
Staff technology adoption
PCI DSS compliance
Our managed support premium implementation considers the regulatory requirements specific to hospitality.
All Essential features
Full 24/7 support foundation
Proactive monitoring
Issue detection before users notice
Patch management
Automated security updates
Dedicated account manager
Named contact for escalations
Quarterly business reviews
Strategic alignment sessions
Our hospitality specialists are ready to align Managed Support Premium to your strategic priorities and delivery outcomes.
100+ organisations on the model. Multi-decade partnerships, not transactional contracts.