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Ongoing management of your Teams Phone or unified communications: user changes, number amendments, queue and attendant updates, and fault escalation with carriers.
Why Legal organisations choose us
We know the challenges legal organisations face. Our approach to ongoing voice service management & support is designed to address your specific needs.
Document security concerns
Compliance with SRA regulations
Legacy system modernisation
Remote working enablement
eDiscovery requirements
Our ongoing voice service management & support implementation considers the regulatory requirements specific to legal.
User and number changes
Add, move, change
Queue and attendant updates
Config changes as business evolves
Carrier escalation
Fault and quality issues
Reporting
Usage and quality metrics
Renewals
Contract and licence oversight
Our legal specialists are ready to align Ongoing Voice Service Management & Support to your strategic priorities and delivery outcomes.
100+ organisations on the model. Multi-decade partnerships, not transactional contracts.