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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  1. Industries
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  3. Legal
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  5. Voice & Communications

Legal

Voice & Communications

Voice & Communications for Legal

Teams Phone, calling plans, and unified communications

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Speak to a Legal SpecialistAssess strategic maturity

How Voice & Communications Addresses Legal Challenges

  • Document security concerns
  • Compliance with SRA regulations
  • Legacy system modernisation
  • Remote working enablement
  • eDiscovery requirements

Legal organisations often face these challenges. Our Voice & Communications service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Teams Phone Migration

Calling Plans, Operator Connect, or Direct Routing

Auto Attendants, Call Queues & Switchboard Design

Professional call handling in Teams

Number Porting & Cutover Management

Seamless number migration and go-live

Ongoing Voice Service Management & Support

Day-two support and change management

View full Voice & Communications service details

Legal Success Stories

Professional Services Firm

Legal

LegalMid-Market5+ years

37%

IT spend reduction

220 employeesUnited Kingdom
Read case study
More Legal case studies

Relevant compliance and frameworks for Legal: SRA Code of Conduct, GDPR, Legal Services Act, AML Regulations.

Ready to discuss Voice & Communications for your Legal organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment