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Everything in Essential plus proactive monitoring, patch management, and dedicated account management. For organisations requiring higher service levels.
Why Manufacturing organisations choose us
We know the challenges manufacturing organisations face. Our approach to managed support premium is designed to address your specific needs.
OT/IT convergence
Legacy machinery integration
Supply chain visibility
Energy management
Quality control systems
Our managed support premium implementation considers the regulatory requirements specific to manufacturing.
All Essential features
Full 24/7 support foundation
Proactive monitoring
Issue detection before users notice
Patch management
Automated security updates
Dedicated account manager
Named contact for escalations
Quarterly business reviews
Strategic alignment sessions
Our manufacturing specialists are ready to align Managed Support Premium to your strategic priorities and delivery outcomes.
100+ organisations on the model. Multi-decade partnerships, not transactional contracts.