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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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ISO 27001

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ISO 9001

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Cyber Essentials Plus

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Lyra Technology Group

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© 2026 CMS Group Ltd. All rights reserved.

Registered in England and Wales · Company no. 02513535

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  1. Industries
  2. /
  3. Manufacturing
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  5. 24/7/365 IT Support

Manufacturing

24/7/365 IT Support

24/7/365 IT Support for Manufacturing

Round-the-clock support with 18-second average response time

True round-the-clock technical support covering users, infrastructure, and third-party vendor issues. Our UK-based team provides consistent, high-quality support with no outsourcing—ensuring you always speak to someone who knows your environment.

Speak to a Manufacturing SpecialistAssess strategic maturity

How 24/7/365 IT Support Addresses Manufacturing Challenges

  • OT/IT convergence
  • Legacy machinery integration
  • Supply chain visibility
  • Energy management
  • Quality control systems

Manufacturing organisations often face these challenges. Our 24/7/365 IT Support service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

True round-the-clock technical support covering users, infrastructure, and third-party vendor issues. Our UK-based team provides consistent, high-quality support with no outsourcing—ensuring you always speak to someone who knows your environment.

Managed Support Essential

Core IT support for growing businesses

Managed Support Premium

Enhanced support with proactive management

View full 24/7/365 IT Support service details

Manufacturing Success Stories

Engineering Company

Manufacturing

ManufacturingMid-Market10+ years

Modern

Platform replacement

180 employeesUnited Kingdom / Global
Read case study

Emerson & Renwick

Manufacturing

ManufacturingMid-Market10+ years

180

Employees globally

180 employeesUnited Kingdom / Global
Read case study
More Manufacturing case studies

Relevant compliance and frameworks for Manufacturing: ISO 27001, Cyber Essentials Plus, NIS Regulations, Industry 4.0 Standards.

Ready to discuss 24/7/365 IT Support for your Manufacturing organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment