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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  5. Voice & Communications
Leeds

Voice & Communications

Voice & Communications in Leeds

Teams Phone, calling plans, and unified communications

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Discuss Voice & Communications in LeedsAssess strategic maturity

Teams Phone

Native M365 voice

Flexible

Calling Plans / Operator Connect / Direct Routing

Managed

Ongoing support and changes

Why Choose CMS Group

Voice & Communications for Leeds Businesses

  • Local expertise serving Leeds businesses
  • 24/7 UK-based support with rapid response times
  • Nationwide field engineering coverage
  • Strategy built into day-to-day delivery

Our Approach

How We Deliver in Leeds

We deliver voice & communications to Leeds organisations through a governed operating model. UK-based teams provide continuous remote coverage, with field engineering support where onsite delivery is required.

We design and deliver Teams Phone solutions using Calling Plans, Operator Connect, or Direct Routing—matching the right model to your needs. From auto attendants and call queues to number porting and cutover management, we ensure a clean transition and ongoing support.

Challenges We Solve

Common Voice & Communications Challenges

We understand the challenges Leeds businesses face with voice & communications.

  • Legacy phone system costly or end-of-life
  • ISDN switch-off and migration pressure
  • Need for integrated voice and collaboration
  • Complex number porting and cutover
  • Ongoing voice support and change requests

Related Services

Other Services in Leeds

Microsoft 365 & AzureCloud InfrastructureNetwork & ConnectivityEndpoint Management (MDM)
View all services in Leeds

Want to learn more about our voice & communications capabilities?

View full Voice & Communications service details

Ready to discuss Voice & Communications in Leeds?

Our Leeds specialists are ready to align voice & communications with strategic outcomes and measurable delivery.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

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