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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  1. Services
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  3. Transform
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  5. Business Systems & Integration

Transform

Business Systems & Integration

ERP, CRM, data platforms, and connected workflows

Advisory and delivery support for business systems: ERP and CRM selection and implementation, integration and workflow connectivity between systems, and reporting layer or data warehouse builds so your line-of-business systems work together and deliver insight.

Digital TransformationData & Intelligence
Discuss Business Systems & IntegrationAssess strategic maturity

Available in:

LondonManchesterBirminghamLeedsBristolEdinburgh+ nationwide

Advisory

ERP/CRM and platform guidance

Integration

Connect systems and workflows

Data layer

Reporting and warehouse

Challenges We Solve

  • ERP/CRM projects need independent advice
  • Systems don't talk to each other
  • Data locked in silos
  • Reporting is manual or inconsistent
  • Integration projects overrun or under-deliver

Our Approach

We provide advisory and hands-on delivery for business systems and integration: from ERP/CRM advisory and implementation support to integration builds and data platform or warehouse design. We focus on connectivity, data flow, and reporting so you get a coherent system landscape.

What You Get

  • Dedicated support team
  • Full visibility via CMS Strata
  • Regular service reviews
  • Proactive recommendations

Also in this area

Specific Solutions

Within Business Systems & Integration, we offer the following solutions calibrated to different operating contexts.

ERP/CRM Advisory & Delivery Support

Selection, implementation, and optimisation

Advisory and delivery support for ERP and CRM: requirements, vendor shortlisting, implementation oversight, and post-go-live optimisation so you make the right choices and land projects successfully.

Key Features

  • Requirements and options — What you need and what fits
  • Vendor shortlisting — Objective evaluation
  • Implementation support — Project and technical oversight
  • Integration design — How ERP/CRM connects to rest of estate
  • Optimisation — Post go-live tuning

Ideal For

Mid-market organisations implementing or refreshing ERP or CRM.

Project-based
Learn more

Integration & Workflow Connectivity

Connect your line-of-business systems

Design and build of integrations and workflow connectivity between ERP, CRM, M365, and other line-of-business systems—so data flows consistently and processes are automated across systems.

Key Features

  • Integration design — Data flows and APIs
  • Workflow connectivity — Process automation across systems
  • Middleware or custom — Right approach for each connection
  • Error handling — Resilience and monitoring
  • Documentation — Integration and support

Ideal For

Organisations with multiple systems that need to work together.

Project-based
Learn more

Reporting Layer & Data Warehouse Build

Single source of truth for reporting

Design and build of reporting layer, data model, or data warehouse—pulling from ERP, CRM, and other sources—so you have consistent reporting and self-service analytics.

Key Features

  • Data model design — Dimensions and facts
  • Warehouse or semantic layer — Single source of truth
  • Source connectivity — ERP, CRM, operational systems
  • Reporting and BI — Power BI or other tools
  • Governance — Ownership and refresh

Ideal For

Organisations needing a unified reporting layer across business systems.

Microsoft Power BIAzure Synapse
Project-based
Learn more

See How We've Helped

Discover how we've delivered results for organisations like yours across our service areas.

View case studies

See how we help your industry

FinanceHealthcareHospitalityLegalManufacturing

Related Service Areas

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36-month rolling IT strategy aligned to your business

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Executive IT leadership without the executive cost

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Eliminate manual work, accelerate your business

Ready to run with intent?

Assess your business systems & integration maturity in 2 minutes, then align priorities and governance actions with a specialist.

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