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Operate
Secure warehousing. Rapid deployment. Full visibility.
A governed device readiness service for laptops, desktops, monitors, and peripherals. CMS stores client devices at our secure headquarters, tracks every asset by serial number and condition, prepares stock for Intune, Windows Autopilot, Apple Business Manager, and Automated Device Enrollment workflows where required, and keeps devices ready for rapid deployment to new starters, replacement users, projects, and critical roles.
Available in:
Same day
Dispatch for requests before 2:00 pm
Next day
Tracked UK business delivery
100%
Serial-number and condition tracking
Live
Inventory visibility via CMS Strata
Why it matters
Most organisations already know the cost of a user without a working device: lost productivity, delayed onboarding, support escalations, and unmanaged spares moving around the business.
CMS turns spare devices into a governed fleet readiness pool. Stock is stored, logged, prepared, and returned to service through a controlled lifecycle, with CMS Strata giving visibility of what is held, where it is in the process, and whether it is ready to deploy.
We turn end-user hardware into a managed continuity capability. Devices are received, condition-checked, stored securely, tracked in CMS Strata, and dispatched on demand. Where required, devices are prepared for modern build automation and enrolment workflows before they leave CMS custody. Returned devices are processed back into inventory with wipe verification, condition assessment, and disposal flagging where needed.
Also in this area
Within Device Readiness & Fleet Services, we offer the following solutions calibrated to different operating contexts.
Client-owned stock stored, insured, tracked, and ready
Secure central storage for laptops, desktops, monitors, and peripherals at CMS headquarters. Every item is logged, condition-assessed, and visible as part of a managed fleet readiness pool.
Organisations that need a controlled pool of ready-to-deploy end-user devices without relying on informal office storage.
Replacement devices dispatched before downtime becomes a project
Deployment logistics for new starters, failed devices, stolen equipment, seasonal staff, contractors, and critical-role continuity. CMS picks, packs, coordinates, and dispatches devices from ready stock.
Clients that want new starters productive on day one and replacement devices available before supply chain lead times affect operations.
Discover how we've delivered results for organisations like yours across our service areas.
View case studiesTalk to CMS about the right device pool, readiness process, and deployment model for your organisation.
Ready devices reduce the business impact of laptop failure, loss, theft, and urgent role changes.
New starters, contractors, seasonal teams, and project users can receive prepared equipment without waiting for reactive procurement.
Serial-number tracking, condition records, wipe verification, and custody status keep spare stock controlled rather than informal.
Device pools can be aligned to refresh windows, site moves, acquisitions, critical roles, and planned deployment waves.
Build automation readiness
Device Readiness can sit alongside your machine build automation strategy. Where your environment supports it, CMS can help prepare Windows and Apple devices for managed deployment using Microsoft Intune, Windows Autopilot, Apple Business Manager, and Automated Device Enrollment workflows.
Trusted operating model
The service is intentionally practical: CMS holds and tracks the physical stock, while your endpoint management and identity platforms control the build, enrolment, security baseline, and user experience.
Autopilot helps set up and pre-configure Windows devices so they can be prepared for user-led deployment flows.
Microsoft overviewApple enrolment workflows help organisations configure and manage eligible Apple devices from first use.
Apple deployment guideNCSC guidance emphasises that knowing which assets exist is foundational to applying effective security controls.
NCSC guidanceConnected services
Device storage, dispatch, retrieval, and wipe verification deliver the strongest value when they are connected to procurement, endpoint management, and user support workflows.
Policy, compliance, device management, and user experience controls for managed endpoint estates.
View serviceSource devices, accessories, licences, and lifecycle hardware with governance around fulfilment and standards.
View serviceJoin device dispatch and replacement workflows to user support, incident handling, and onboarding requests.
View serviceDevice readiness FAQ
Device Readiness & Fleet Services is a managed service for storing, tracking, preparing, dispatching, retrieving, wiping, and redeploying end-user computing equipment such as laptops, desktops, monitors, docks, and peripherals.
It is suited to organisations that need ready stock for new starters, failed or stolen devices, contractors, refresh programmes, project teams, critical roles, and business continuity scenarios.
Yes. Where the client environment supports it, CMS can help prepare devices for Intune and Windows Autopilot workflows so devices are closer to a zero-touch, user sign-in deployment model.
Yes. CMS can align Apple devices with Apple Business Manager and Automated Device Enrollment workflows where those services are configured for the client organisation.
CMS records device details such as serial number, make, model, specification, condition, custody state, and readiness status, with inventory visibility provided through CMS Strata.
No. Pricing is scoped by stock profile, device volumes, dispatch requirements, preparation level, and service model. CMS provides pricing directly after understanding the client requirement.
Recover, verify, and return devices to the ready pool
Managed retrieval and return processing for leavers, refreshes, repairs, and surplus devices. CMS coordinates collection, verifies wipe status, assesses condition, and returns usable devices to stock.
Organisations that need auditable control over devices leaving and re-entering the business.
Devices prepared to client standard before dispatch
Optional pre-configuration and machine build automation so devices are closer to working state before they leave CMS custody. This can include Microsoft Intune and Windows Autopilot readiness, Apple Business Manager and Automated Device Enrollment workflows, operating system preparation, software installation, and client-specific readiness checks.
Clients that want device pools ready for rapid onboarding, project deployment, or refresh cycles.