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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  1. Industries
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  3. Finance
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  5. Voice & Communications

Finance

Voice & Communications

Voice & Communications for Finance

Teams Phone, calling plans, and unified communications

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Speak to a Finance SpecialistAssess strategic maturity

How Voice & Communications Addresses Finance Challenges

  • Regulatory compliance burden
  • Cyber security threats
  • Legacy system integration
  • Data sovereignty
  • Business continuity requirements

Finance organisations often face these challenges. Our Voice & Communications service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Teams Phone Migration

Calling Plans, Operator Connect, or Direct Routing

Auto Attendants, Call Queues & Switchboard Design

Professional call handling in Teams

Number Porting & Cutover Management

Seamless number migration and go-live

Ongoing Voice Service Management & Support

Day-two support and change management

View full Voice & Communications service details

Finance Success Stories

Financial Services Company

Finance

FinanceMid-Market5+ years

100%

FCA compliance

150 employeesUnited Kingdom
Read case study
More Finance case studies

Relevant compliance and frameworks for Finance: FCA Regulations, PRA Requirements, GDPR, MiFID II, DORA.

Ready to discuss Voice & Communications for your Finance organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment