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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  1. Industries
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  5. Voice & Communications

Healthcare

Voice & Communications

Voice & Communications for Healthcare

Teams Phone, calling plans, and unified communications

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Speak to a Healthcare SpecialistAssess strategic maturity

How Voice & Communications Addresses Healthcare Challenges

  • Patient data security
  • NHS Digital compliance
  • Clinical system integration
  • Remote consultation enablement
  • Medical device connectivity

Healthcare organisations often face these challenges. Our Voice & Communications service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Teams Phone Migration

Calling Plans, Operator Connect, or Direct Routing

Auto Attendants, Call Queues & Switchboard Design

Professional call handling in Teams

Number Porting & Cutover Management

Seamless number migration and go-live

Ongoing Voice Service Management & Support

Day-two support and change management

View full Voice & Communications service details

Healthcare Success Stories

Healthcare Provider

Healthcare

Flagship
HealthcareMid-Market10+ years

5 weeks → 7 minutes

Patient intake time

300 employeesUnited Kingdom
Read case study

ABL Health

Healthcare

HealthcareMid-Market10+ years

300

Employees supported

300 employeesUnited Kingdom
Read case study
More Healthcare case studies

Relevant compliance and frameworks for Healthcare: NHS Data Security Standards, GDPR, Caldicott Principles, CQC Requirements.

Ready to discuss Voice & Communications for your Healthcare organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment