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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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Registered in England and Wales · Company no. 02513535

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  1. Industries
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  3. Manufacturing
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  5. Voice & Communications

Manufacturing

Voice & Communications

Voice & Communications for Manufacturing

Teams Phone, calling plans, and unified communications

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Speak to a Manufacturing SpecialistAssess strategic maturity

How Voice & Communications Addresses Manufacturing Challenges

  • OT/IT convergence
  • Legacy machinery integration
  • Supply chain visibility
  • Energy management
  • Quality control systems

Manufacturing organisations often face these challenges. Our Voice & Communications service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Microsoft Teams Phone and unified communications: migration from legacy PBX or ISDN, design of auto attendants and call queues, number porting and cutover, and ongoing voice service management. We help you move to cloud voice with minimal disruption and maximum control.

Teams Phone Migration

Calling Plans, Operator Connect, or Direct Routing

Auto Attendants, Call Queues & Switchboard Design

Professional call handling in Teams

Number Porting & Cutover Management

Seamless number migration and go-live

Ongoing Voice Service Management & Support

Day-two support and change management

View full Voice & Communications service details

Manufacturing Success Stories

Engineering Company

Manufacturing

ManufacturingMid-Market10+ years

Modern

Platform replacement

180 employeesUnited Kingdom / Global
Read case study

Emerson & Renwick

Manufacturing

ManufacturingMid-Market10+ years

180

Employees globally

180 employeesUnited Kingdom / Global
Read case study
More Manufacturing case studies

Relevant compliance and frameworks for Manufacturing: ISO 27001, Cyber Essentials Plus, NIS Regulations, Industry 4.0 Standards.

Ready to discuss Voice & Communications for your Manufacturing organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment