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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

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  1. Industries
  2. /
  3. Hospitality
  4. /
  5. Co-Managed IT

Hospitality

Co-Managed IT

Co-Managed IT for Hospitality

Augment your team with specialist capability

Flexible shared-responsibility model for organisations with internal IT teams. We provide the depth and coverage you need while your team retains control of strategy and day-to-day operations.

Speak to a Hospitality SpecialistAssess strategic maturity

How Co-Managed IT Addresses Hospitality Challenges

  • PMS integration complexity
  • Guest Wi-Fi security
  • Multi-site standardisation
  • Staff technology adoption
  • PCI DSS compliance

Hospitality organisations often face these challenges. Our Co-Managed IT service addresses them through strategic governance, transparent delivery, and sector-specific execution.

What We Offer

Flexible shared-responsibility model for organisations with internal IT teams. We provide the depth and coverage you need while your team retains control of strategy and day-to-day operations.

Co-Managed Service Desk

Shared queue and agreed escalation

Co-Managed Infrastructure & Patch

Shared tooling, clear responsibilities

Out-of-Hours & Holiday Cover

Cover when your team is not available

View full Co-Managed IT service details

Hospitality Success Stories

Village Hotels

Hospitality

Flagship
HospitalityEnterprise30+ years

75%

Downtime reduction in 3 months

4,108 employeesUnited Kingdom
Read case study

Cameron House

Hospitality

Flagship
HospitalityMid-Market10+ years

100%

System availability

560 employeesUnited Kingdom
Read case study

English Lakes Hotels

Hospitality

Flagship
HospitalityMid-Market5+ years

5

Hotels supported

300 employeesUnited Kingdom
Read case study
More Hospitality case studies

Relevant compliance and frameworks for Hospitality: PCI DSS, GDPR, Data Protection Act 2018.

Ready to discuss Co-Managed IT for your Hospitality organisation?

Speak to a strategist or assess strategic maturity to prioritise the next actions.

Take the maturity auditSpeak to the team

100+ organisations on the model. Multi-decade partnerships, not transactional contracts.

2-minute assessmentInstant resultsIndustry benchmarksNo commitment