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CMS Group Ltd

Technology Management Consultancy. Technology, run with intent. Since 1990.

0203 404 4700hello@cms-group.net
United Kingdom

Strategic Technology Insights

Monthly analysis for technology leaders. Zero spam, unsubscribe anytime.

Services

  • Quick quote
  • Operate
  • Secure
  • Modernise
  • Transform
  • Capabilities
  • All Services

Locations

  • London
  • Manchester
  • Birmingham
  • Leeds
  • Bristol
  • Edinburgh
  • Scotland
  • North West

Industries

  • Hospitality
  • Legal
  • Finance
  • Healthcare
  • Manufacturing
  • Other sectors?

Operating model

  • StrategyOS
  • CMS Strata
  • Tools
  • Maturity Audit
  • Risk Calculator

Company

  • About CMS
  • Why CMS
  • Resource Hub
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ISO 27001

Certified

ISO 9001

Certified

Cyber Essentials Plus

Accredited

Lyra Technology Group

Member

© 2026 CMS Group Ltd. All rights reserved.

Registered in England and Wales · Company no. 02513535

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What We Do

Strategy is already in.

We run technology as a governed business capability, not a reactive support function. Explore the four pillars where strategy, execution, and measurable outcomes are delivered together.

In summary

  • Centre of gravity: strategy is already in, with embedded leadership built into delivery
  • Four pillars: Operate, Secure, Modernise, Transform, each connected to measurable business outcomes
  • All support delivered in-house; no outsourcing of first-line or critical functions
  • CMS Strata provides live visibility across service performance, roadmap, and risk posture
  • Engagement models: fully managed, co-managed, or project-led delivery
  • Industry focus: legal, healthcare, finance, hospitality, manufacturing

How you can work with us

Ways to engage

Fully managed partnership, co-managed support alongside your team, or project-led delivery for discrete initiatives. We have an engagement model to fit.

Strategic IT Partnership

Fully managed: 24/7 support plus strategy and transparency

Explore Strategic IT Partnership

Co-Managed IT

Augment your team with specialist capability

Explore Co-Managed IT

Special Projects & Project-Led Delivery

Discrete projects delivered to a high standard

Explore Special Projects & Project-Led Delivery

View all Operate services

Zero Trust ArchitectureAI & AutomationCompliance & GovernanceCloud-First Strategy

operate

13 services
operate

24/7/365 IT Support

Round-the-clock support with 18-second average response time

18 seconds Average response time87% First contact resolution
View service
operate

Service Desk & User Administration

Starters, leavers, and everything in between

Same day New starter readiness100% Offboarding completion
View service
operate

Technical Services

Infrastructure expertise when you need it most

L3 expertise Senior engineers on every engagementRoot cause Analysis on all major incidents
View service
operate

Field Engineering

Nationwide onsite support when remote isn't enough

UK-wide Coverage networkSame/next day Response for critical issues
View service
operate

Co-Managed IT

Augment your team with specialist capability

Flexible Engagement modelsDefined Responsibility boundaries
View service
operate

ISP & Vendor Management

We manage your suppliers so you don't have to

Single point Vendor contactSLA tracking Performance monitoring
View service
operate

Strategic IT Partnership

Fully managed: 24/7 support plus strategy and transparency

24/7/365 In-house support, no outsourcingStrategy Roadmaps and vCIO
View service
operate

Special Projects & Project-Led Delivery

Discrete projects delivered to a high standard

Scoped Clear deliverables and timelineExpert Same team quality as managed
View service
operate

Hardware & Software Procurement

Sourcing, licensing, and lifecycle management

Single point One contact for procurementTransparent Clear pricing and options
View service
operate

Internet & Business Connectivity

Broadband, leased lines, and multi-site connectivity

Right fit Quotes matched to needManaged Vendor and fault management
View service
operate

SIM & Mobile Contracts

Business mobile and data, single-point management

Bulk rates Business tariffsSingle point Contract and renewal management
View service
operate

Managed Print

Print fleet management and predictable costs

Predictable Cost per page or fixedManaged Fleet and supplies
View service
operate

Procurement & Asset Lifecycle

Procure, deploy, refresh, and retire—with full visibility

Full lifecycle Procure to secure disposalAsset register Warranty and refresh visibility
View service

secure

8 services
secure

Security Operations (SOC/SIEM)

24/7 threat monitoring and incident response

24/7/365 Continuous monitoring< 15 mins Critical alert response
View service
secure

Vulnerability Management

Find weaknesses before attackers do

Continuous Vulnerability scanningRisk-based Prioritisation
View service
secure

Endpoint Protection

Advanced threat protection for every device

EDR/XDR Advanced protectionReal-time Threat detection
View service
secure

Security Awareness Training

Your people are your first line of defence

Realistic Phishing simulationsTracked Behaviour metrics
View service
secure

Identity & Access Management

The right people with the right access

MFA Strong authenticationSSO Single sign-on
View service
secure

Data Protection & DLP

Protect your most valuable asset

Discovery Find sensitive dataClassification Automatic labelling
View service
secure

Penetration Testing & Audits

Test your defences before attackers do

CE/CE+ Certification supportComprehensive Testing scope
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secure

Email Security & Threat Filtering

Stop phishing and malicious email before it reaches the inbox

Layered Defender + optional third-partyTuned Policy and quarantine management
View service

modernise

8 services
modernise

Microsoft 365 & Azure

Cloud productivity and infrastructure, expertly managed

Microsoft Partner Certified expertiseOptimised Licence management
View service
modernise

Cloud Infrastructure

Modern infrastructure for modern business

Multi-cloud Azure, AWS expertiseCost optimised Right-sized infrastructure
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modernise

Network & Connectivity

The backbone of your digital operations

SD-WAN Modern connectivityEnterprise-grade Network equipment
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modernise

Endpoint Management (MDM)

Control and secure every device

Zero-touch Device provisioningCross-platform Windows, Mac, mobile
View service
modernise

Backup & Disaster Recovery

Protect your business from data loss

Tested Recovery proceduresMonitored Backup success
View service
modernise

Server & Storage

On-premises infrastructure, expertly managed

Lifecycle Complete managementProactive Capacity planning
View service
modernise

Remote Desktop & Virtualisation

Secure access from anywhere

AVD Azure Virtual DesktopSecure Remote access
View service
modernise

Voice & Communications

Teams Phone, calling plans, and unified communications

Teams Phone Native M365 voiceFlexible Calling Plans / Operator Connect / Direct Routing
View service

transform

10 services
transform

Strategy Roadmaps

36-month rolling IT strategy aligned to your business

36-month Rolling strategyBusiness-aligned Connected to outcomes
View service
transform

vCIO Services

Executive IT leadership without the executive cost

Executive Board-level engagementStrategic Technology leadership
View service
transform

Process Automation

Eliminate manual work, accelerate your business

ROI-driven Measurable outcomesModern tools Power Platform & custom
View service
transform

Data Analytics & Reporting

Decisions driven by data, not gut feel

Power BI Modern visualisationConnected Data integration
View service
transform

Bespoke Applications

Custom solutions for unique challenges

Modern stack Maintainable technologyIterative Rapid delivery
View service
transform

AI & Emerging Technology

Governed, measurable AI, not hype

Model-agnostic Right model for the taskGoverned Permissions-aware and auditable
View service
transform

Governance & Compliance

Structure, accountability, and assurance

Framework Structured governanceCompliant Regulatory alignment
View service
transform

Technology Programme Leadership

Client-side leadership for complex technology programmes

Programme Director Senior leadershipOwner's Rep Your interests protected
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transform

Business Systems & Integration

ERP, CRM, data platforms, and connected workflows

Advisory ERP/CRM and platform guidanceIntegration Connect systems and workflows
View service
transform

IoT & Connected Operations

Monitoring, connectivity, and device management at scale

Connected Devices and sites onlineMonitored Telemetry and alerts
View service

Popular requests

Quick quote

Need connectivity, hardware, SIMs or managed print? Use the quick quote forms below. We respond within one business day. For all other services, get in touch or explore the pillars below.

Internet connectivity

Broadband, leased lines, multi-site

Get a quote

Hardware & software

Procurement and lifecycle

Get a quote

SIM & mobile

Business mobile and data

Get a quote

Managed print

Fleet, supplies, cost per page

Four pillars, one operating model

Operate, Secure, Modernise, Transform. Four interconnected pillars, each connected to measurable business outcomes and embedded strategic leadership.

Operate

Named in-house pod, 24/7/365 cover...

13 services
24/7/365 IT Support

Round-the-clock support with 18-second average response time

Service Desk & User AdministrationTechnical ServicesField Engineering+9 more
View all operate services
Secure

Cross-Cutting Capabilities

Beyond individual services, we bring expertise in key strategic areas that span multiple service categories.

Zero Trust Architecture

Never trust, always verify

Explore

AI & Automation

Intelligence applied where it earns its keep

Proof points

24/7/365

Support coverage

0s

Avg answer time

0%

First-contact resolution

0.00%

SLA attainment

0.00%

Rated excellent

0%

Client retention

Multi-decade partnerships

Part of Lyra Technology Group. Local partnership with the depth of a broader operating group.From hospitality to healthcare, manufacturing to professional services.

Find companies like yours

See how comparable organisations now run technology with intent

Find companies like yours

Not sure where to start?

Two minutes to score your strategic maturity. One conversation to see where strategy is already in, and where it is not yet.

Take the maturity auditSpeak to the team
Get a quote
View all quick quote options|Or read more: Hardware & software · Connectivity · SIM & mobile · Managed print

Cyber security and risk management...

8 services
Security Operations (SOC/SIEM)

24/7 threat monitoring and incident response

Vulnerability ManagementEndpoint ProtectionSecurity Awareness Training+4 more
View all secure services
Modernise

Cloud and infrastructure transformation...

8 services
Microsoft 365 & Azure

Cloud productivity and infrastructure, expertly managed

Cloud InfrastructureNetwork & ConnectivityEndpoint Management (MDM)+4 more
View all modernise services
Transform

Strategic leadership and innovation...

10 services
Strategy Roadmaps

36-month rolling IT strategy aligned to your business

vCIO ServicesProcess AutomationData Analytics & Reporting+6 more
View all transform services
Explore

Compliance & Governance

Risk-aware, regulation-ready

Explore

Cloud-First Strategy

Agility through cloud-native thinking

Explore

Cyber Resilience

Prepared for the inevitable

Explore

Digital Transformation

Technology run with intent

Explore

Operational Excellence

Reliable, efficient, measurable

Explore

Remote & Hybrid Work

Work from anywhere, securely

Explore

Data & Intelligence

Decisions driven by insight

Explore

Strategic IT Leadership

Technology aligned to business goals

Explore

Client Dashboards & Service Transparency

Full visibility into performance, roadmaps, and risk

Explore